联通用户办理携号转网却被置各种障碍,央视发声了!你遇到过这类情况吗
<font face="微软雅黑" size="3"> 据央视新闻9月15日消息,2019年底工信部印发的《携号转网服务管理规定》正式施行,手机用户可不改变号码自由从移动、联通、电信三大运营商之间转换。</font><br style="outline: 0px; max-width: 100%; box-sizing: border-box !important;"><section style="outline: 0px; max-width: 100%; font-family: -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; letter-spacing: 0.544px; box-sizing: border-box !important;"><br style="outline: 0px; max-width: 100%; box-sizing: border-box !important;"></section><section style="outline: 0px; max-width: 100%; font-family: -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; letter-spacing: 0.544px; box-sizing: border-box !important;"><span style="outline: 0px; max-width: 100%; font-size: 16px; box-sizing: border-box !important;"> 然而最近,<span style="outline: 0px; max-width: 100%; color: rgb(0, 122, 170); box-sizing: border-box !important;"><strong style="outline: 0px; max-width: 100%; box-sizing: border-box !important;">湖南长沙有不少联通用户反映,在办理携号转网的过程中,被联通公司设置各种障碍,导致携号转网困难重重,有用户耗时一个月才办理成功。</strong></span></span></section><section style="outline: 0px; max-width: 100%; font-family: -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; letter-spacing: 0.544px; box-sizing: border-box !important;"><br style="outline: 0px; max-width: 100%; box-sizing: border-box !important;"></section><section style="text-align: center; outline: 0px; max-width: 100%; font-family: -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; letter-spacing: 0.544px; box-sizing: border-box !important;"><span class="wxart_image" wx-style="display:inline-block;outline: 0px;box-sizing: border-box !important;overflow-wrap: break-word !important;width: 677px !important;visibility: visible !important;"></span></section><section style="outline: 0px; max-width: 100%; font-family: -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; letter-spacing: 0.544px; box-sizing: border-box !important;"><br style="outline: 0px; max-width: 100%; box-sizing: border-box !important;"></section><section data-role="outer" label="Powered by 135editor.com" style="outline: 0px; max-width: 100%; font-family: -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; letter-spacing: 0.544px; box-sizing: border-box !important;"><section data-role="title" data-tools="135编辑器" data-id="100788" style="outline: 0px; max-width: 100%; box-sizing: border-box !important;"><section style="outline: 0px; max-width: 100%; box-sizing: border-box !important;"><section style="outline: 0px; max-width: 100%; box-sizing: border-box !important;"><section style="outline: 0px; max-width: 100%; box-sizing: border-box !important;"><section style="outline: 0px; max-width: 100%; box-sizing: border-box !important;"><section style="outline: 0px; max-width: 100%; box-sizing: border-box !important;"><section style="outline: 0px; max-width: 100%; box-sizing: border-box !important;"><section data-brushtype="text" hm_fix="297:426" style="outline: 0px; max-width: 100%; text-align: center; box-sizing: border-box !important;"><span style="outline: 0px; max-width: 100%; background-color: rgb(0, 122, 170); color: rgb(255, 255, 255); font-size: 16px; box-sizing: border-box !important;"><strong style="outline: 0px; max-width: 100%; box-sizing: border-box !important;"> 携号转网需预约 </strong></span></section><section data-brushtype="text" hm_fix="297:426" style="outline: 0px; max-width: 100%; text-align: center; box-sizing: border-box !important;"><span style="outline: 0px; max-width: 100%; background-color: rgb(0, 122, 170); color: rgb(255, 255, 255); font-size: 16px; box-sizing: border-box !important;"><strong style="outline: 0px; max-width: 100%; box-sizing: border-box !important;"> 过程中人为设置障碍 </strong></span></section></section></section></section></section><section style="outline: 0px; max-width: 100%; box-sizing: border-box !important;"><br style="outline: 0px; max-width: 100%; box-sizing: border-box !important;"></section></section></section></section><section data-role="paragraph" style="outline: 0px; max-width: 100%; box-sizing: border-box !important;"><section style="outline: 0px; max-width: 100%; box-sizing: border-box !important;"><span style="outline: 0px; max-width: 100%; font-size: 16px; box-sizing: border-box !important;"> 因家里更换宽带,长沙宁乡的肖先生决定将手机号一并更换运营商。肖先生本以为这只是个简单操作,没想到整个过程让他焦头烂额。</span></section></section></section><section style="outline: 0px; max-width: 100%; font-family: -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; letter-spacing: 0.544px; box-sizing: border-box !important;"><br style="outline: 0px; max-width: 100%; box-sizing: border-box !important;"></section><section style="text-align: center; outline: 0px; max-width: 100%; font-family: -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; letter-spacing: 0.544px; box-sizing: border-box !important;"><span class="wxart_image" wx-style="display:inline-block;outline: 0px;box-sizing: border-box !important;overflow-wrap: break-word !important;width: 677px !important;visibility: visible !important;"></span></section><section style="text-align: center; outline: 0px; max-width: 100%; font-family: -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; letter-spacing: 0.544px; box-sizing: border-box !important;"><span style="outline: 0px; max-width: 100%; color: rgb(136, 136, 136); font-size: 16px; box-sizing: border-box !important;">办理携号转网的用户肖先生</span></section><section style="outline: 0px; max-width: 100%; font-family: -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; letter-spacing: 0.544px; box-sizing: border-box !important;"><br style="outline: 0px; max-width: 100%; box-sizing: border-box !important;"></section><section style="outline: 0px; max-width: 100%; font-family: -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; letter-spacing: 0.544px; box-sizing: border-box !important;"><span style="outline: 0px; max-width: 100%; font-size: 16px; box-sizing: border-box !important;"> 肖先生介绍,为了劝说他放弃携号转网,联通客服承诺免费送其一些通信服务,都被他拒绝。为了预约携号转网的号码,肖先生先后跑了4趟联通营业厅,而他家距离指定办理携号转网的联通营业厅有50多公里。</span></section><section style="outline: 0px; max-width: 100%; font-family: -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; letter-spacing: 0.544px; box-sizing: border-box !important;"><br style="outline: 0px; max-width: 100%; box-sizing: border-box !important;"></section><p style="text-align: center; outline: 0px; max-width: 100%; min-height: 1em; font-family: -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; letter-spacing: 0.544px; box-sizing: border-box !important;"><span class="wxart_image" wx-style="display:inline-block;outline: 0px;box-sizing: border-box !important;overflow-wrap: break-word !important;width: 677px !important;visibility: visible !important;"></span></p><p style="outline: 0px; max-width: 100%; min-height: 1em; font-family: -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; letter-spacing: 0.544px; box-sizing: border-box !important;"><br style="outline: 0px; max-width: 100%; box-sizing: border-box !important;"></p><section style="outline: 0px; max-width: 100%; font-family: -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; letter-spacing: 0.544px; box-sizing: border-box !important;"><span style="outline: 0px; max-width: 100%; font-size: 16px; box-sizing: border-box !important;"> 在咨询清楚携号转网程序后,肖先生连续几天在网上尝试预约,但因为运营商每日放出的预约号码很少,起初一直预约不上。</span></section><section style="outline: 0px; max-width: 100%; font-family: -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; letter-spacing: 0.544px; box-sizing: border-box !important;"><br style="outline: 0px; max-width: 100%; box-sizing: border-box !important;"></section><section style="outline: 0px; max-width: 100%; font-family: -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; letter-spacing: 0.544px; box-sizing: border-box !important;"><span style="outline: 0px; max-width: 100%; font-size: 16px; box-sizing: border-box !important;"> </span><span style="outline: 0px; max-width: 100%; font-size: 16px; color: rgb(0, 122, 170); box-sizing: border-box !important;"><strong style="outline: 0px; max-width: 100%; box-sizing: border-box !important;">为此,肖先生只能每天等到深夜12点“抢号”,一直预约了10多次才成功。整个携号转网过程耗费了他近一个月的时间。</strong></span></section><section style="outline: 0px; max-width: 100%; font-family: -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; letter-spacing: 0.544px; box-sizing: border-box !important;"><br style="outline: 0px; max-width: 100%; box-sizing: border-box !important;"></section><section style="text-align: center; outline: 0px; max-width: 100%; font-family: -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; letter-spacing: 0.544px; box-sizing: border-box !important;"><span class="wxart_image" wx-style="display:inline-block;outline: 0px;box-sizing: border-box !important;overflow-wrap: break-word !important;width: 677px !important;visibility: visible !important;"></span></section><section style="outline: 0px; max-width: 100%; font-family: -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; letter-spacing: 0.544px; box-sizing: border-box !important;"><br style="outline: 0px; max-width: 100%; box-sizing: border-box !important;"></section><section style="outline: 0px; max-width: 100%; font-family: -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; letter-spacing: 0.544px; box-sizing: border-box !important;"><span style="outline: 0px; max-width: 100%; font-size: 16px; box-sizing: border-box !important;"> 家住长沙市雨花区的彭先生携号转网的经历同样坎坷。</span></section><section style="outline: 0px; max-width: 100%; font-family: -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; letter-spacing: 0.544px; box-sizing: border-box !important;"><br style="outline: 0px; max-width: 100%; box-sizing: border-box !important;"></section><section style="outline: 0px; max-width: 100%; font-family: -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; letter-spacing: 0.544px; box-sizing: border-box !important;"><span style="outline: 0px; max-width: 100%; font-size: 16px; box-sizing: border-box !important;"> 因为家里的网络宽带是其他运营商,而自己的手机号则是中国联通,为了方便缴费管理,彭先生决定携号转网。</span></section><section style="outline: 0px; max-width: 100%; font-family: -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; letter-spacing: 0.544px; box-sizing: border-box !important;"><br style="outline: 0px; max-width: 100%; box-sizing: border-box !important;"></section><section style="text-align: center; outline: 0px; max-width: 100%; font-family: -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; letter-spacing: 0.544px; box-sizing: border-box !important;"><span class="wxart_image" wx-style="display:inline-block;outline: 0px;box-sizing: border-box !important;overflow-wrap: break-word !important;width: 677px !important;visibility: visible !important;"></span></section><section style="text-align: center; outline: 0px; max-width: 100%; font-family: -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; letter-spacing: 0.544px; box-sizing: border-box !important;"><span style="outline: 0px; max-width: 100%; font-size: 15px; color: rgb(136, 136, 136); box-sizing: border-box !important;">办理携号转网的用户彭先生</span></section><section style="outline: 0px; max-width: 100%; font-family: -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; letter-spacing: 0.544px; box-sizing: border-box !important;"><br style="outline: 0px; max-width: 100%; box-sizing: border-box !important;"></section><section style="outline: 0px; max-width: 100%; font-family: -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; letter-spacing: 0.544px; box-sizing: border-box !important;"><span style="outline: 0px; max-width: 100%; font-size: 16px; box-sizing: border-box !important;"> </span><span style="outline: 0px; max-width: 100%; font-size: 16px; color: rgb(0, 122, 170); box-sizing: border-box !important;"><strong style="outline: 0px; max-width: 100%; box-sizing: border-box !important;">然而他刚开始携号转网申请,就发现自己的联通语音套餐里莫名多了几项业务。</strong></span><span style="outline: 0px; max-width: 100%; font-size: 16px; box-sizing: border-box !important;">客服告诉他,如继续携号转网,需本人前往联通营业厅取消这些业务,然后再预约。</span></section><section style="outline: 0px; max-width: 100%; font-family: -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; letter-spacing: 0.544px; box-sizing: border-box !important;"><br style="outline: 0px; max-width: 100%; box-sizing: border-box !important;"></section><section style="text-align: center; outline: 0px; max-width: 100%; font-family: -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; letter-spacing: 0.544px; box-sizing: border-box !important;"><span class="wxart_image" wx-style="display:inline-block;outline: 0px;font-size: 16px;box-sizing: border-box !important;overflow-wrap: break-word !important;width: 677px !important;visibility: visible !important;"></span></section><section style="outline: 0px; max-width: 100%; font-family: -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; letter-spacing: 0.544px; box-sizing: border-box !important;"><br style="outline: 0px; max-width: 100%; box-sizing: border-box !important;"></section><section style="outline: 0px; max-width: 100%; font-family: -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; letter-spacing: 0.544px; box-sizing: border-box !important;"><span style="outline: 0px; max-width: 100%; font-size: 16px; box-sizing: border-box !important;"> 去门店预约携号转网号码时,彭先生又发现,</span><span style="outline: 0px; max-width: 100%; font-size: 16px; color: rgb(0, 122, 170); box-sizing: border-box !important;"><strong style="outline: 0px; max-width: 100%; box-sizing: border-box !important;">很多联通营业厅都没有号,很难预约上。</strong></span><span style="outline: 0px; max-width: 100%; font-size: 16px; box-sizing: border-box !important;">在拨打了工信部的投诉电话后,彭先生终于办理了携号转网,他也被这件事情搞得身心疲惫。</span><br style="outline: 0px; max-width: 100%; box-sizing: border-box !important;"></section><section style="outline: 0px; max-width: 100%; font-family: -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; letter-spacing: 0.544px; box-sizing: border-box !important;"><br style="outline: 0px; max-width: 100%; box-sizing: border-box !important;"></section><section data-role="outer" label="Powered by 135editor.com" style="outline: 0px; max-width: 100%; font-family: -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; letter-spacing: 0.544px; box-sizing: border-box !important;"><section data-role="title" data-tools="135编辑器" data-id="100788" style="outline: 0px; max-width: 100%; box-sizing: border-box !important;"><section style="outline: 0px; max-width: 100%; box-sizing: border-box !important;"><section style="outline: 0px; max-width: 100%; box-sizing: border-box !important;"><section style="outline: 0px; max-width: 100%; text-align: center; box-sizing: border-box !important;"><span style="outline: 0px; max-width: 100%; font-size: 16px; background-color: rgb(0, 122, 170); color: rgb(255, 255, 255); box-sizing: border-box !important;"><strong style="outline: 0px; max-width: 100%; box-sizing: border-box !important;"> 众多用户遭遇携号转网“绊脚石” </strong></span><br style="outline: 0px; max-width: 100%; box-sizing: border-box !important;"></section><section style="outline: 0px; max-width: 100%; box-sizing: border-box !important;"><br style="outline: 0px; max-width: 100%; box-sizing: border-box !important;"></section></section></section></section></section><section style="outline: 0px; max-width: 100%; font-family: -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; letter-spacing: 0.544px; text-align: center; box-sizing: border-box !important;"><span style="outline: 0px; max-width: 100%; font-size: 16px; box-sizing: border-box !important;">最近几个月</span></section><section style="outline: 0px; max-width: 100%; font-family: -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; letter-spacing: 0.544px; text-align: center; box-sizing: border-box !important;"><span style="outline: 0px; max-width: 100%; font-size: 16px; box-sizing: border-box !important;">很多长沙联通用户</span></section><section style="outline: 0px; max-width: 100%; font-family: -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; letter-spacing: 0.544px; text-align: center; box-sizing: border-box !important;"><span style="outline: 0px; max-width: 100%; font-size: 16px; box-sizing: border-box !important;">在办理携号转网时</span></section><section style="outline: 0px; max-width: 100%; font-family: -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; letter-spacing: 0.544px; text-align: center; box-sizing: border-box !important;"><span style="outline: 0px; max-width: 100%; font-size: 16px; box-sizing: border-box !important;">都遭遇了肖先生和彭先生</span></section><section style="outline: 0px; max-width: 100%; font-family: -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; letter-spacing: 0.544px; text-align: center; box-sizing: border-box !important;"><span style="outline: 0px; max-width: 100%; font-size: 16px; box-sizing: border-box !important;">一样的经历</span></section><section style="outline: 0px; max-width: 100%; font-family: -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; letter-spacing: 0.544px; box-sizing: border-box !important;"><br style="outline: 0px; max-width: 100%; box-sizing: border-box !important;"></section><section style="outline: 0px; max-width: 100%; font-family: -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; letter-spacing: 0.544px; box-sizing: border-box !important;"><span style="outline: 0px; max-width: 100%; font-size: 16px; box-sizing: border-box !important;"><span style="outline: 0px; max-width: 100%; box-sizing: border-box !important;"> </span>记者采访的十多个携号转网用户,个个都是跑了多趟联通营业厅,才把影响携号转网的免费业务取消掉,免费业务和预约办理成了长沙联通用户携号转网越不过去的“绊脚石”。</span></section><section style="outline: 0px; max-width: 100%; font-family: -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; letter-spacing: 0.544px; box-sizing: border-box !important;"><br style="outline: 0px; max-width: 100%; box-sizing: border-box !important;"></section><section style="text-align: center; outline: 0px; max-width: 100%; font-family: -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; letter-spacing: 0.544px; box-sizing: border-box !important;"><span class="wxart_image" wx-style="display:inline-block;outline: 0px;box-sizing: border-box !important;overflow-wrap: break-word !important;width: 677px !important;visibility: visible !important;"></span></section><section style="text-align: center; outline: 0px; max-width: 100%; font-family: -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; letter-spacing: 0.544px; box-sizing: border-box !important;"><span style="outline: 0px; max-width: 100%; font-size: 15px; color: rgb(136, 136, 136); box-sizing: border-box !important;">长沙市某联通营业厅</span></section><section style="outline: 0px; max-width: 100%; font-family: -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; letter-spacing: 0.544px; box-sizing: border-box !important;"><br style="outline: 0px; max-width: 100%; box-sizing: border-box !important;"></section><section style="outline: 0px; max-width: 100%; font-family: -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; letter-spacing: 0.544px; box-sizing: border-box !important;"><span style="outline: 0px; max-width: 100%; font-size: 16px; box-sizing: border-box !important;"><span style="outline: 0px; max-width: 100%; box-sizing: border-box !important;"> </span>记者在长沙联通营业厅实地体验携号转网服务时发现,</span><span style="outline: 0px; max-width: 100%; font-size: 16px; color: rgb(0, 122, 170); box-sizing: border-box !important;"><strong style="outline: 0px; max-width: 100%; box-sizing: border-box !important;">工作人员在得知记者要办理携号转网时,立即要求扫码预约。</strong></span></section><section style="outline: 0px; max-width: 100%; font-family: -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; letter-spacing: 0.544px; box-sizing: border-box !important;"><br style="outline: 0px; max-width: 100%; box-sizing: border-box !important;"></section><section style="outline: 0px; max-width: 100%; font-family: -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; letter-spacing: 0.544px; box-sizing: border-box !important;"><span style="outline: 0px; max-width: 100%; font-size: 16px; box-sizing: border-box !important;"><span style="outline: 0px; max-width: 100%; box-sizing: border-box !important;"> </span>而记者进入到联通网上预约平台后发现,</span><span style="outline: 0px; max-width: 100%; font-size: 16px; color: rgb(0, 122, 170); box-sizing: border-box !important;"><strong style="outline: 0px; max-width: 100%; box-sizing: border-box !important;">整个长沙地区只有10个可以预约办理携号转网业务的营业厅</strong></span><span style="outline: 0px; max-width: 100%; font-size: 16px; box-sizing: border-box !important;">,要想办理成功,只能预约十多天以后的号。</span></section><section style="outline: 0px; max-width: 100%; font-family: -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; letter-spacing: 0.544px; box-sizing: border-box !important;"><br style="outline: 0px; max-width: 100%; box-sizing: border-box !important;"></section><section data-role="outer" label="Powered by 135editor.com" style="outline: 0px; max-width: 100%; font-family: -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; letter-spacing: 0.544px; box-sizing: border-box !important;"><section data-role="title" data-tools="135编辑器" data-id="100788" style="outline: 0px; max-width: 100%; box-sizing: border-box !important;"><section style="outline: 0px; max-width: 100%; box-sizing: border-box !important;"><section style="outline: 0px; max-width: 100%; box-sizing: border-box !important;"><section style="outline: 0px; max-width: 100%; text-align: center; box-sizing: border-box !important;"><span style="outline: 0px; max-width: 100%; font-size: 16px; background-color: rgb(0, 122, 170); color: rgb(255, 255, 255); box-sizing: border-box !important;"><strong style="outline: 0px; max-width: 100%; box-sizing: border-box !important;"> 联通官方:</strong></span></section><section style="outline: 0px; max-width: 100%; text-align: center; box-sizing: border-box !important;"><span style="outline: 0px; max-width: 100%; background-color: rgb(0, 122, 170); color: rgb(255, 255, 255); box-sizing: border-box !important;"><strong style="outline: 0px; max-width: 100%; box-sizing: border-box !important;"><span style="outline: 0px; max-width: 100%; font-size: 16px; box-sizing: border-box !important;"> 取消线上预约取号方式 </span></strong></span><br style="outline: 0px; max-width: 100%; box-sizing: border-box !important;"></section><section style="outline: 0px; max-width: 100%; box-sizing: border-box !important;"><br style="outline: 0px; max-width: 100%; box-sizing: border-box !important;"></section></section></section></section><section data-role="paragraph" style="outline: 0px; max-width: 100%; box-sizing: border-box !important;"><section style="outline: 0px; max-width: 100%; box-sizing: border-box !important;"><span style="outline: 0px; max-width: 100%; font-size: 16px; box-sizing: border-box !important;"> 2019年12月1日,工信部印发的《携号转网服务管理规定》正式施行,该规定明确要求电信业务经营者在提供携号转网服务过程中,</span><span style="outline: 0px; max-width: 100%; font-size: 16px; color: rgb(0, 122, 170); box-sizing: border-box !important;"><strong style="outline: 0px; max-width: 100%; box-sizing: border-box !important;">不得无正当理由拒绝、阻止、拖延向用户提供携号转网服务。</strong></span><br style="outline: 0px; max-width: 100%; box-sizing: border-box !important;"></section></section></section><section style="outline: 0px; max-width: 100%; font-family: -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; letter-spacing: 0.544px; box-sizing: border-box !important;"><br style="outline: 0px; max-width: 100%; box-sizing: border-box !important;"></section><section style="outline: 0px; max-width: 100%; font-family: -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; letter-spacing: 0.544px; box-sizing: border-box !important;"><span style="outline: 0px; max-width: 100%; font-size: 16px; box-sizing: border-box !important;"> 对于众多联通用户反映的携号转网被设置障碍的问题,中国联通长沙分公司新闻发言人伍佑君表示,为给用户带来不便致歉,</span><span style="outline: 0px; max-width: 100%; font-size: 16px; color: rgb(0, 122, 170); box-sizing: border-box !important;"><strong style="outline: 0px; max-width: 100%; box-sizing: border-box !important;">将取消线上预约取号方式,所有需要携号转网的联通用户均可到营业厅进行现场一次性办理。</strong></span><br style="outline: 0px; max-width: 100%; box-sizing: border-box !important;"></section><section style="outline: 0px; max-width: 100%; font-family: -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; letter-spacing: 0.544px; box-sizing: border-box !important;"><br style="outline: 0px; max-width: 100%; box-sizing: border-box !important;"></section><section style="text-align: center; outline: 0px; max-width: 100%; font-family: -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; letter-spacing: 0.544px; box-sizing: border-box !important;"><span class="wxart_image" wx-style="display:inline-block;outline: 0px;box-sizing: border-box !important;overflow-wrap: break-word !important;width: 677px !important;visibility: visible !important;"></span></section><section style="text-align: center; outline: 0px; max-width: 100%; font-family: -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; letter-spacing: 0.544px; box-sizing: border-box !important;"><span style="outline: 0px; max-width: 100%; font-size: 15px; color: rgb(136, 136, 136); box-sizing: border-box !important;">长沙联通新闻发言人回应用户携号转网难问题</span></section><section style="outline: 0px; max-width: 100%; font-family: -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; letter-spacing: 0.544px; box-sizing: border-box !important;"><br style="outline: 0px; max-width: 100%; box-sizing: border-box !important;"></section><section data-role="outer" label="Powered by 135editor.com" style="outline: 0px; max-width: 100%; font-family: -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; letter-spacing: 0.544px; box-sizing: border-box !important;"><section data-role="title" data-tools="135编辑器" data-id="100788" style="outline: 0px; max-width: 100%; box-sizing: border-box !important;"><section style="outline: 0px; max-width: 100%; box-sizing: border-box !important;"><section style="outline: 0px; max-width: 100%; box-sizing: border-box !important;"><section style="outline: 0px; max-width: 100%; text-align: center; box-sizing: border-box !important;"><span style="outline: 0px; max-width: 100%; background-color: rgb(0, 122, 170); color: rgb(255, 255, 255); box-sizing: border-box !important;"><strong style="outline: 0px; max-width: 100%; box-sizing: border-box !important;"><span style="outline: 0px; max-width: 100%; font-size: 16px; box-sizing: border-box !important;"> 中国联通道歉 </span><br style="outline: 0px; max-width: 100%; box-sizing: border-box !important;"></strong></span></section><section style="outline: 0px; max-width: 100%; box-sizing: border-box !important;"><section style="outline: 0px; max-width: 100%; box-sizing: border-box !important;"><section style="outline: 0px; max-width: 100%; box-sizing: border-box !important;"><section style="outline: 0px; max-width: 100%; box-sizing: border-box !important;"><section data-brushtype="text" hm_fix="297:426" style="outline: 0px; max-width: 100%; text-align: center; box-sizing: border-box !important;"><span style="outline: 0px; max-width: 100%; background-color: rgb(0, 122, 170); color: rgb(255, 255, 255); box-sizing: border-box !important;"><strong style="outline: 0px; max-width: 100%; box-sizing: border-box !important;"><span style="outline: 0px; max-width: 100%; font-size: 16px; box-sizing: border-box !important;"> 立即展开深入调查,进行全面整改 </span></strong></span><span style="outline: 0px; max-width: 100%; text-align: justify; box-sizing: border-box !important;"></span></section></section></section></section></section></section></section></section><section data-role="paragraph" style="outline: 0px; max-width: 100%; box-sizing: border-box !important;"><section style="outline: 0px; max-width: 100%; box-sizing: border-box !important;"><br style="outline: 0px; max-width: 100%; box-sizing: border-box !important;"></section></section></section><section style="outline: 0px; max-width: 100%; font-family: -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; letter-spacing: 0.544px; box-sizing: border-box !important;"><span style="outline: 0px; max-width: 100%; font-size: 16px; box-sizing: border-box !important;"><span style="outline: 0px; max-width: 100%; box-sizing: border-box !important;"> </span>9月16日,@中国联通 在其官方微博上回应称,针对9月15日央视报道的关于长沙联通携号转网困难的问题,其公司高度重视,</span><span style="outline: 0px; max-width: 100%; font-size: 16px; color: rgb(0, 122, 170); box-sizing: border-box !important;"><strong style="outline: 0px; max-width: 100%; box-sizing: border-box !important;">立即展开深入调查,进行全面整改。“我们对此问题给客户造成的不便和困扰表示诚挚的歉意”。</strong></span><span style="outline: 0px; max-width: 100%; font-size: 16px; box-sizing: border-box !important;"><br style="outline: 0px; max-width: 100%; font-family: system-ui, -apple-system, "Segoe UI", Roboto, Ubuntu, Cantarell, "Noto Sans", sans-serif; font-size: 14px; box-sizing: border-box !important;"><br style="outline: 0px; max-width: 100%; font-family: system-ui, -apple-system, "Segoe UI", Roboto, Ubuntu, Cantarell, "Noto Sans", sans-serif; font-size: 14px; box-sizing: border-box !important;"><span style="outline: 0px; max-width: 100%; box-sizing: border-box !important;"> </span>中国联通表示,为全力做好防疫工作,保障广大客户安全,长沙联通推出了携号转网线上预约取号办理,旨在减少营业厅人员聚集,缩短客户现场排队时间。但是,相关业务流程没有随着疫情变化及时调整,</span><span style="outline: 0px; max-width: 100%; font-size: 16px; color: rgb(0, 122, 170); box-sizing: border-box !important;"><strong style="outline: 0px; max-width: 100%; box-sizing: border-box !important;">未及时取消线上预约取号规定,给部分客户造成了不好的体验。针对以上问题,长沙联通立即结合实际情况进行整改,目前,客户办理携号转网无需预约取号,所有携号转网问题“一站式”解决。</strong></span><span style="outline: 0px; max-width: 100%; font-size: 16px; box-sizing: border-box !important;"><br style="outline: 0px; max-width: 100%; font-family: system-ui, -apple-system, "Segoe UI", Roboto, Ubuntu, Cantarell, "Noto Sans", sans-serif; font-size: 14px; box-sizing: border-box !important;"><br style="outline: 0px; max-width: 100%; font-family: system-ui, -apple-system, "Segoe UI", Roboto, Ubuntu, Cantarell, "Noto Sans", sans-serif; font-size: 14px; box-sizing: border-box !important;"><span style="outline: 0px; max-width: 100%; box-sizing: border-box !important;"> </span>“中国联通高度重视每一位客户的声音,衷心感谢广大客户及媒体对我们的监督和批评。本次问题的出现,</span><span style="outline: 0px; max-width: 100%; font-size: 16px; color: rgb(0, 122, 170); box-sizing: border-box !important;"><strong style="outline: 0px; max-width: 100%; box-sizing: border-box !important;">反映了公司服务流程和内部管理存在不足,响应客户需求的敏捷性不够。</strong></span><span style="outline: 0px; max-width: 100%; font-size: 16px; box-sizing: border-box !important;">”中国联通称,携号转网是贯彻落实中央决策部署、践行以人民为中心发展思想的重要举措,中国联通坚决落实携号转网政策,将紧跟客户需求和诉求,持续完善优化服务流程,全面提升服务品质,切实把好事办好、把实事做实。</span></section><section style="outline: 0px; max-width: 100%; font-family: -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; letter-spacing: 0.544px; box-sizing: border-box !important;"><br style="outline: 0px; max-width: 100%; box-sizing: border-box !important;"></section><section data-role="outer" label="Powered by 135editor.com" style="outline: 0px; max-width: 100%; font-family: -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; letter-spacing: 0.544px; box-sizing: border-box !important;"><section data-tools="135编辑器" data-id="87758" style="outline: 0px; max-width: 100%; box-sizing: border-box !important;"><section style="margin-top: 10px; margin-bottom: 10px; outline: 0px; max-width: 100%; box-sizing: border-box !important;"><section data-autoskip="1" style="padding: 10px; outline: 0px; max-width: 100%; box-sizing: border-box; border-width: 1px; border-style: dashed; border-color: rgb(33, 33, 34); line-height: 1.75em;"><p hm_fix="226:372" style="outline: 0px; max-width: 100%; min-height: 1em; box-sizing: border-box !important;"><span class="wxart_image" wx-style="display:inline-block;outline: 0px;box-sizing: border-box !important;overflow-wrap: break-word !important;width: 677px !important;visibility: visible !important;"></span></p></section></section></section></section><section data-tools="135编辑器" data-id="101817" style="outline: 0px; max-width: 100%; font-family: -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; letter-spacing: 0.544px; box-sizing: border-box !important;"><br></section><p style="text-align: right;"><span style="font-size: 15px;color: rgb(136, 136, 136);">(来源:<span style="outline: 0px; max-width: 100%; box-sizing: border-box !important;">广州日报、央视新闻、@中国联通)</span></span><strong style="outline: 0px; max-width: 100%; color: rgb(136, 136, 136); font-family: -apple-system-font, system-ui, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; font-size: 15px; letter-spacing: 0.544px; text-align: center; caret-color: rgb(51, 51, 51); box-sizing: border-box !important;"><span style="outline: 0px; max-width: 100%; box-sizing: border-box !important;"></span></strong></p><p style="text-align: center;"><img src="http://www.yewn.cn/data/attachment/forum/202109/14/213701cxexxmasmeoxm2sa.jpg"></p> 这是故意阻碍用户携号转网,一定要严查天天打电话让你开通着个那个
移动相对能好些
怎么还有这回事,联通也太坑人了
不行了就打工信部
携号转网 假如是什么靓号 还有最低消费
太坑人了
我也遇到过,白送各种包,不取消不能转,白送不能取消{:qqemoji2:}{:qqemoji2:}{:qqemoji2:}{:qqemoji2:}
设置障碍太多