栏目聚焦 › 今日热点 › 嫌银行服务太差，大V当场取走5000000现金！银行回应

天边夏月 发表于 2021-10-18 08:39

嫌银行服务太差，大V当场取走5000000现金！银行回应

<div class="wx_rich_media_content" id="jsWxContainer"><section data-mpa-template="t" mpa-from-tpl="t" style='outline: 0px; font-family: -apple-system, system-ui, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; letter-spacing: 0.544px;' data-mpa-powered-by="yiban.io"><section data-darkmode-bgcolor="rgb(36, 36, 36)" data-style='white-space: normal; max-width: 100%; background-color: rgb(255, 255, 255); font-family: -apple-system-font, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; letter-spacing: 0.544px; visibility: visible; box-sizing: border-box !important; overflow-wrap: break-word !important;' style='outline: 0px;'><section data-darkmode-bgcolor="rgb(36, 36, 36)" style='outline: 0px;'><section data-darkmode-bgcolor="rgb(36, 36, 36)" style='outline: 0px;'><section data-darkmode-bgcolor="rgb(36, 36, 36)" style='outline: 0px;'><section data-darkmode-bgcolor="rgb(36, 36, 36)" style='outline: 0px;'><section data-darkmode-bgcolor="rgb(36, 36, 36)" style='outline: 0px;'><section data-darkmode-bgcolor="rgb(36, 36, 36)" style='outline: 0px;'><section data-darkmode-bgcolor="rgb(36, 36, 36)" style='outline: 0px;'><section style='outline: 0px;'><section data-darkmode-bgcolor="rgb(36, 36, 36)" data-style='padding: 15px; max-width: 100%; box-sizing: border-box; border-color: rgb(62, 62, 62) rgb(199, 32, 18); display: inline-block; width: 677px; vertical-align: top; border-width: 0px 3px; border-radius: 10px; border-style: none solid; overflow: hidden; visibility: visible; overflow-wrap: break-word !important;' style='outline: 0px;'><section style='outline: 0px;'><section style='outline: 0px;'><section style='outline: 0px;'><section powered-by="xiumi.us" style='outline: 0px;'><section style='outline: 0px;'><section powered-by="xiumi.us" style='outline: 0px;'><section style='outline: 0px;'><section powered-by="xiumi.us" style='outline: 0px;'><p style='outline: 0px;line-height: 1.75em;'><br style='outline: 0px;'></p></section></section></section></section></section></section></section></section></section></section></section></section></section></section></section></section></section></section></section><p style='outline: 0px; font-family: -apple-system, system-ui, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; letter-spacing: 0.544px; line-height: 1.75em;'><br></p><p style='line-height: 1.75em;'><span style='font-size: 16px;'><br></span></p><p style='line-height: 1.75em;'><span style='font-size: 16px;'>近日，“大V怒怼上海银行服务太差当场取走500万”一事引发关注。刚刚，上海银行回应：网点人员未违反银行服务要求。</span></p><section style='line-height: 1.75em;'><br></section><section style='line-height: 1.75em;text-align: center;'><strong><span style='font-size: 16px;color: rgb(255, 255, 255);background-color: rgb(0, 122, 170);font-size: 16px;'>大V嫌上海银行服务差</span></strong></section><section style='line-height: 1.75em;text-align: center;'><strong><span style='font-size: 16px;color: rgb(255, 255, 255);background-color: rgb(0, 122, 170);'>当场怒取500万</span></strong></section><section style='line-height: 1.75em;'><br></section><section style='line-height: 1.75em;'><span style='font-size: 16px;'>10月16日晚，认证为“信息安全、网络安全专家”，有170万粉丝的微博大V@sunwear 发文称，上海银行虹梅支行服务态度意识差，自己一怒之下从银行一口气取了500万元钞票，两名工作人员清点了2个小时。</span></section><section style='line-height: 1.75em;'><br></section><section style='line-height: 1.75em;'><span class="wxart_image" wx-style='display:inline-block;outline: 0px;font-size: 16px;letter-spacing: 0.544px;margin: 0px;box-sizing: border-box !important;overflow-wrap: break-word !important;width: 677px !important;visibility: visible !important;'></span></section><p><br></p><section style='line-height: 1.75em;'><span style='font-size: 16px;'>@sunwear 称，这是自己有史以来见过服务态度意识最差的银行，从接电话的到保安到职员全都是一副你欠他的样子，尤其是保安竟然能翻着白眼扭着头摆手轰你，说话也没有任何礼貌可言。</span></section><section style='line-height: 1.75em;'><br></section><section style='line-height: 1.75em;'><span style='font-size: 16px;'>为此，@sunwear 决定将自己存在这家银行的几千万元全部转走放到别的银行。</span></section><section style='line-height: 1.75em;'><br></section><section style='line-height: 1.75em;'><span class="wxart_image" wx-style='display:inline-block;font-family: -apple-system, system-ui, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif;letter-spacing: 0.544px;white-space: normal;outline: 0px;margin: 0px;box-sizing: border-box !important;overflow-wrap: break-word !important;width: 677px !important;visibility: visible !important;'></span></section><section style='line-height: 1.75em;'><br></section><section style='line-height: 1.75em;'><span style='font-size: 16px;'>由</span><span style='font-size: 16px;'>于数额较大，所以只能分批取，当天先取了500万现金，两名工作人员清点了2个小时</span><span style='font-size: 16px;'>。</span></section><section style='line-height: 1.75em;'><br></section><section style='line-height: 1.75em;'><span class="wxart_image" wx-style='display:inline-block;outline: 0px;text-align: center;box-sizing: border-box !important;overflow-wrap: break-word !important;width: 677px !important;visibility: visible !important;'></span></section><section style='line-height: 1.75em;'><br></section><section style='line-height: 1.75em;'><span class="wxart_image" wx-style='display:inline-block;outline: 0px;letter-spacing: 0.544px;margin: 0px;box-sizing: border-box !important;overflow-wrap: break-word !important;width: 677px !important;visibility: visible !important;'></span></section><section style='line-height: 1.75em;text-align: justify;'><span style='font-size: 12px;color: rgb(136, 136, 136);'>博主晒出的另一张照片中，有人将几只行李箱搬到一辆劳斯莱斯的后备箱中。</span></section><section style='line-height: 1.75em;'><br></section><section style='line-height: 1.75em;text-align: center;'><strong><span style='font-size: 16px;color: rgb(255, 255, 255);background-color: rgb(0, 122, 170);'>网友爆料：是你不戴口罩</span></strong></section><section style='line-height: 1.75em;text-align: center;'><strong><span style='font-size: 16px;color: rgb(255, 255, 255);background-color: rgb(0, 122, 170);'>大V回击：我只需要最基本的尊重</span></strong></section><section style='line-height: 1.75em;'><br></section><section style='line-height: 1.75em;'><span style='font-size: 16px;'>对于事件的经过，有网友发文称，@sunwear </span><span style='font-size: 16px;color: rgb(0, 122, 170);'><strong>疫情期间去网点不愿意戴口罩，所以被保安阻拦。网点负责人解释了很久，没有用，并且要网点负责人下跪道歉。</strong></span></section><section style='line-height: 1.75em;'><span style='font-size: 16px;'> </span></section><section style='line-height: 1.75em;'><span class="wxart_image" wx-style='display:inline-block;width: 562px;height: 188px;'></span></section><section style='line-height: 1.75em;'><span style='font-size: 16px;'>10月17日，@sunwear 连续两次长文回击该网友：态度差是一个综合结果。我从没有拒绝戴口罩不愿意戴口罩，我非常配合尊重疫情防控规定。</span></section><section style='line-height: 1.75em;'><br></section><section style='line-height: 1.75em;'><span style='font-size: 16px;'>到门口发现没戴口罩，保安指了指嘴，我说忘带了，保安扭着脑袋抬手轰我出去。我问哪有卖的，还是一摆手。我立刻出去门口隔壁立刻买了一个。全程交流我说三句话。没有人什么跟我解释半天我让人下跪的情节，全程10-15秒就结束了。我非常配合买完口罩再进去。从我之前发的图片里你们也看到了，他们自己员工口罩挂在下巴上，对内不戴口罩，对外重拳出击。</span></section><section style='line-height: 1.75em;'><br></section><section style='line-height: 1.75em;'><span style='font-size: 16px;'>我没有任何不配合和不愿意戴。态度差就是态度差。对着老人客户说那么大字你看不见吗？礼貌用语一个没有。我并没有地图炮，我点名的就是虹梅支行。跟其他支行没关系。我不需要什么高人一等的服务对待，不需要vvip，只需要最基本的礼貌和尊重。”</span></section><section style='line-height: 1.75em;'><span class="wxart_image" wx-style='display:inline-block;'></span></section><section style='line-height: 1.75em;'><br></section><section style='line-height: 1.75em;'><span style='font-size: 16px;'>在稍早前的微博里，@sunwear 还强调，“我不是一个高高在上的人，不管是服务员外卖快递员还是谁我都是您好谢谢，外卖每单必给20打赏。但你一旦对我不礼貌，我必然不会惯着你。”<br style='outline: 0px; max-width: 100%; box-sizing: border-box !important;'></span></section><section style='line-height: 1.75em;'><br></section><section style='line-height: 1.75em;'><span class="wxart_image" wx-style='display:inline-block;outline: 0px;box-sizing: border-box;text-align: center;letter-spacing: 0.544px;font-family: -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif;border-color: rgb(0, 0, 0);border-style: solid;border-width: 1px;overflow-wrap: break-word !important;visibility: visible !important;width: 572px !important;'></span></section><section style='line-height: 1.75em;'><br></section><section style='line-height: 1.75em;text-align: center;'><strong><span style='font-size: 16px;color: rgb(255, 255, 255);background-color: rgb(0, 122, 170);'>上海银行调监控回应</span></strong></section><section style='line-height: 1.75em;'><br></section><section style='line-height: 1.75em;'><span style='font-size: 16px;'>10月17日，上海银行回应称，关于昨日有客户通过微博反映在该行一网点遇到服务质量相关的问题，上海银行第一时间通过调阅监控录像、询问相关人员等方式进行了核查。</span></section><section style='line-height: 1.75em;'><br></section><section style='line-height: 1.75em;'><span style='font-size: 16px;'>情况如下：</span></section><section style='line-height: 1.75em;'><br></section><section style='line-height: 1.75em;'><span style='font-size: 16px;'>2021年9月30日14:53，客户至该行虹梅路支行（下称网点）。因客户未佩戴口罩，网点保安按照防疫要求，示意客户佩戴口罩后再进入网点。</span></section><section style='line-height: 1.75em;'><br></section><section style='line-height: 1.75em;'><span style='font-size: 16px;'>14:56，客户佩戴口罩后进入网点，完成业务办理后于15:03离开网点，全程未有情绪激动或语言争执等情况。</span></section><section style='line-height: 1.75em;'><br></section><section style='line-height: 1.75em;'><span style='font-size: 16px;'>15:13，客户在个人微博投诉网点保安，称“哪天有空得折腾一趟这个网点”（该微博已被删除）。</span></section><section style='line-height: 1.75em;'><br></section><section style='line-height: 1.75em;'><span style='font-size: 16px;'>10月13日，客户在该行账户有大额资金到账后，当日预约大额现金取现。</span></section><section style='line-height: 1.75em;'><br></section><section style='line-height: 1.75em;'><span style='font-size: 16px;'>10月16日14:04，客户与2名陪同人员进入网点，网点员工引导客户至等候区。</span></section><section style='line-height: 1.75em;'><br></section><section style='line-height: 1.75em;'><span style='font-size: 16px;'>14:15，客户至柜面办理大额现金取现。根据客户要求，柜员拆把、逐把清点大额现钞。</span></section><section style='line-height: 1.75em;'><br></section><section style='line-height: 1.75em;'><span style='font-size: 16px;'>16:06，网点员工完成所有现钞清点。</span></section><section style='line-height: 1.75em;'><br></section><section style='line-height: 1.75em;'><span style='font-size: 16px;'>16:25，客户离开网点。</span></section><section style='line-height: 1.75em;'><br></section><section style='line-height: 1.75em;'><span style='font-size: 16px;'>17:02，客户在个人微博发文。</span></section><section style='line-height: 1.75em;'><br></section><section style='line-height: 1.75em;'><span style='font-size: 16px;'>上海银行方面表示，从初步核查情况看，虽然网点人员并未违反上海银行服务要求，但客户反馈在该网点的服务体验不好，并通过自己的方式表达不满，表明客户对金融服务有更高期许。上海银行将认真对待客户诉求，努力为每一位客户提供优质的服务体验。也欢迎社会各界监督。</span></section><section><br></section><p style='text-align: right; outline: 0px; font-family: -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; letter-spacing: 0.544px; line-height: normal;'><span style='outline: 0px;font-size: 12px;color: rgb(136, 136, 136);'>来源：新闻晨报、澎湃新闻</span></p><h2 style='outline: 0px; font-family: -apple-system, system-ui, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; letter-spacing: 0.544px; line-height: normal; min-height: 1em; color: rgb(0, 0, 0); caret-color: rgb(0, 0, 0);'><section data-role="paragraph" style='outline: 0px;letter-spacing: 0.544px;line-height: normal;min-height: 1em;'><section style='outline: 0px;letter-spacing: 0.544px;line-height: normal;'><br></section></section></h2><h1 style='outline: 0px; font-family: -apple-system, system-ui, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; letter-spacing: 0.544px; color: rgb(0, 0, 0); caret-color: rgb(0, 0, 0);'><section data-support="96编辑器" data-style-id="30790" style='outline: 0px;'><section style='outline: 0px;'><section style='outline: 0px;'><section style='outline: 0px;'><section data-mpa-template="t" data-from="yb-recommend-list" style='outline: 0px;'><section style='outline: 0px;font-variant-numeric: normal;font-variant-east-asian: normal;font-family: -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif;letter-spacing: 0.544px;widows: 1;color: rgba(0, 0, 0, 0.8);line-height: 1.75em;text-align: center;'><span style='outline: 0px;color: rgb(0, 0, 0);letter-spacing: 0.544px;font-size: 14px;'><strong style='outline: 0px;color: rgba(0, 0, 0, 0.8);letter-spacing: 0.544px;font-family: -apple-system-font, system-ui, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif;'><mp-miniprogram data-miniprogram-appid="wx8619554f71988fac" data-miniprogram-path="packages/goods/detail/index?alias=2798rg11zd4bs90&shopAutoEnter=1" data-miniprogram-nickname="质农" data-miniprogram-avatar="http://mmbiz.qpic.cn/mmbiz_png/pzkGqGWRg1qyvenVpCItXYn2icHeI7yq54awhzoLGwPnnLXXCtFXjL8OgU0JnDJOoMlgSreGe08ueoFwGLYZQEg/640?wx_fmt=png&wxfrom=200" data-miniprogram-title="新疆法兰西西梅" data-miniprogram-imageurl="http://mmbiz.qpic.cn/mmbiz_jpg/tYM6Xl9rcRIaHv3LrseukCLhfXOUCwHpVmHuVZ4VQgxv0Cica2TdUXx2n6jxtibHScBzYJll7vDtIZOTvowQ0cibg/0?wx_fmt=jpeg" data-miniprogram-type="card" data-miniprogram-servicetype="0"></mp-miniprogram></strong></span></section><section style='outline: 0px;font-variant-numeric: normal;font-variant-east-asian: normal;font-family: -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif;letter-spacing: 0.544px;widows: 1;color: rgba(0, 0, 0, 0.8);line-height: 1.75em;'><br style='outline: 0px;'></section><section style='outline: 0px;font-variant-numeric: normal;font-variant-east-asian: normal;font-family: -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif;letter-spacing: 0.544px;widows: 1;color: rgba(0, 0, 0, 0.8);line-height: 1.75em;'><br></section></section></section></section></section></section></h1><h1 style='outline: 0px; font-family: -apple-system, system-ui, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; letter-spacing: 0.544px; color: rgb(0, 0, 0); caret-color: rgb(0, 0, 0);'><section data-support="96编辑器" data-style-id="30790" style='outline: 0px;'><section style='outline: 0px;'><section style='outline: 0px;'><section style='outline: 0px;'><section data-mpa-template="t" data-from="yb-recommend-list" style='outline: 0px;'><section style='outline: 0px;font-variant-numeric: normal;font-variant-east-asian: normal;font-family: -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif;letter-spacing: 0.544px;widows: 1;color: rgba(0, 0, 0, 0.8);line-height: 1.75em;'><br style='outline: 0px;'></section></section></section></section></section></section></h1><h1 style='outline: 0px; font-family: -apple-system, system-ui, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; letter-spacing: 0.544px; color: rgb(0, 0, 0); caret-color: rgb(0, 0, 0);'><section data-support="96编辑器" data-style-id="30790" style='outline: 0px;'><section style='outline: 0px;'><section style='outline: 0px;'><section style='outline: 0px;'><section data-mpa-template="t" data-from="yb-recommend-list" style='outline: 0px;'><section style='outline: 0px;letter-spacing: 0.544px;font-family: -webkit-standard;line-height: normal;'><section style='outline: 0px;'><section style='outline: 0px;'><section style='outline: 0px;text-align: center;'><section style='outline: 0px;letter-spacing: 0px;font-variant-east-asian: normal;font-family: -apple-system-font, system-ui, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif;widows: 1;color: rgb(63, 63, 63);min-height: 1em;line-height: 1.75em;'><br></section></section></section></section></section></section></section></section></section></section></h1></div>

李勇红 发表于 2021-10-18 08:53

现在银行服务太差

秦鲁四哥 发表于 2021-10-18 08:57

支持大佬的做法……

自西向东2018 发表于 2021-10-18 08:59

资产阶级的豪橫{:qqemoji14:}

zhaozhixue 发表于 2021-10-18 09:02

又在想方设法赚眼球，赚流量！

夜游神77777 发表于 2021-10-18 09:05

呵呵，银行是大爷

秦殇 发表于 2021-10-18 09:15

有钱还是牛。

wnghj766824 发表于 2021-10-18 10:05

有钱人到银行就是上帝

笑春风 发表于 2021-10-18 10:12

现在银行服务太差

笑春风 发表于 2021-10-18 10:12

有钱人到银行就是上帝

查看完整版本: 嫌银行服务太差，大V当场取走5000000现金！银行回应