渭南小太阳
发表于 2026-1-20 14:21
2月1日起，更多列车要有“静音车厢”了！
<div class="wx_rich_media_content" id="jsWxContainer"><section data-role="outer" label="edit by 135editor" style='-webkit-tap-highlight-color: transparent; margin-bottom: 24px; outline: 0px; max-width: 100%; letter-spacing: 0.544px; text-align: justify; box-sizing: border-box !important;'><section style='-webkit-tap-highlight-color: transparent; outline: 0px; max-width: 100%; text-align: center; box-sizing: border-box !important;'><section data-pm-slice="0 0 []" style='color: rgba(0, 0, 0, 0.9); visibility: visible;'><section style='visibility: visible;'><p style='visibility: visible; text-align: justify; line-height: 2em;'><span leaf="" style='font-family: 微软雅黑; font-size: medium; letter-spacing: 0.034em; visibility: visible;'>为进一步提升旅客出行体验，倡导和共建文明、温馨、安静的旅行环境，铁路部门大力推广“静音车厢”服务，</span><strong style='font-family: 微软雅黑; font-size: medium; letter-spacing: 0.544px; visibility: visible;'><span leaf="" style='letter-spacing: 0.034em; font-weight: normal; visibility: visible;'><span textstyle='' style='color: rgb(171, 25, 66);font-weight: bold;'>自2月1日起，“静音车厢”服务将拓展至除动卧列车之外的“D”字头、“G”字头动力分散动车组列车</span></span></strong><span leaf="" style='font-family: 微软雅黑; font-size: medium; letter-spacing: 0.034em; visibility: visible;'><span textstyle='' style='color: rgb(171, 25, 66);font-weight: bold;'>，届时全国铁路提供“静音车厢”服务的列车将增至</span></span><span leaf="" style='font-family: 微软雅黑; font-size: medium; letter-spacing: 0.034em; visibility: visible;'><span textstyle='' style='color: rgb(171, 25, 66);font-weight: bold;'>超8000列</span></span><span leaf="" style='font-family: 微软雅黑; font-size: medium; letter-spacing: 0.034em; visibility: visible;'>，更好地满足广大旅客对美好旅行生活的需求。</span></p></section></section><p style='color: rgba(0, 0, 0, 0.9); visibility: visible; text-align: justify; line-height: 2em;'><span leaf="" style='letter-spacing: 0.034em; visibility: visible;'><font size="3" face="微软雅黑"><br></font></span></p><section style='color: rgba(0, 0, 0, 0.9); visibility: visible;'><section style='visibility: visible;'><p style='visibility: visible;text-align: justify;line-height: 2em;'><font size="3" face="微软雅黑"><strong style='visibility: visible;'><span leaf="" style='letter-spacing: 0.034em; font-weight: normal; visibility: visible;'>“静音车厢”</span></strong><span leaf="" style='letter-spacing: 0.034em; visibility: visible;'>是指通过调整列车影音广播音量、引导旅客安静行为，为旅客提供相对安静的列车旅行环境，以满足旅客差异化出行需求、提升旅行体验的车厢，设置规范</span><span leaf="" style='letter-spacing: 0.034em; visibility: visible;'>统一的静音标志和服务提示卡，列车工作人员采用轻声服务，并配备一次性耳塞供</span><span leaf="" style='letter-spacing: 0.034em; visibility: visible;'>有需求的旅客使用。“静音车厢”实行</span><strong style='visibility: visible;'><span leaf="" style='letter-spacing: 0.034em; font-weight: normal; visibility: visible;'>“主动遵守、共同维护、适度干预”</span></strong><strong style='visibility: visible;'><span leaf="" style='letter-spacing: 0.034em; font-weight: normal; visibility: visible;'>原则</span></strong><span leaf="" style='letter-spacing: 0.034em; visibility: visible;'>，</span><span leaf="" style='letter-spacing: 0.034em; visibility: visible;'>旅客可</span><span leaf="" style='letter-spacing: 0.034em; visibility: visible;'>自主选乘</span><span leaf="" style='letter-spacing: 0.034em; visibility: visible;'>。</span></font></p></section></section><p style='color: rgba(0, 0, 0, 0.9); visibility: visible; text-align: justify; line-height: 2em;'><span leaf="" style='letter-spacing: 0.034em; visibility: visible;'><font size="3" face="微软雅黑"><br></font></span></p><section style='color: rgba(0, 0, 0, 0.9);'><p style='text-align: justify;line-height: 2em;'><font size="3" face="微软雅黑"><span leaf="" style='letter-spacing: 0.034em;'>提供“静音车厢”服务的列车在铁路12306购票界面上标注“静”字，旅客购票时须同意静音约定，方可购买“静音车厢”车票。</span><strong><span leaf="" style='letter-spacing: 0.034em; font-weight: normal;'>静音约定</span></strong><span leaf="" style='letter-spacing: 0.034em;'>包括：一是在“静音车厢”内须保持安静，动作轻柔避免产生噪声；二是将手机等电子设备调至静音或震动状态；三是在接打电话或相互交谈时离开“静音车厢”；四是在使用电子设备时佩戴耳机或关闭音源外放功能；五是携带儿童出行的旅客照看好孩子，避免喧哗、哭闹。旅客发生违反静音约定的行为时，列车工作人员将及时采用适当方式进行友好提醒、引导和劝阻，维护安静、舒适的乘车环境。</span></font></p></section><p style='text-align: center; color: rgba(0, 0, 0, 0.9); line-height: 2em;'><span leaf=""><font size="3" face="微软雅黑"></font></span></p><section data-pm-slice="0 0 []" style='color: rgba(0, 0, 0, 0.9);'><section><section><section style='line-height: 2em; letter-spacing: 0.034em; text-align: justify;' nodeleaf=""><span class="wxart_image" wx-style='display:inline-block;vertical-align: middle;max-width: 100%;box-sizing: border-box;width: 657.013px !important;visibility: visible !important;height: auto !important;'><font size="3" face="微软雅黑"></font></span></section></section></section></section><section style='color: rgba(0, 0, 0, 0.9);'><section><p style='text-align: justify;line-height: 2em;'><font size="3" face="微软雅黑"><span leaf="" style='letter-spacing: 0.034em;'>铁路部门自2020年12月起在京沪、成渝高铁试点“静音车厢”服务，逐步扩展至京广、郑渝、京哈、沪昆、西成、贵南高铁以及内地与香港间开行的跨境高铁列车，深受广大旅客青睐。为进一步提升高铁运营服务品质，满足旅客差异化出行需求，铁路</span><span leaf="" style='letter-spacing: 0.034em;'>部门在前期试点效果良好的基础上，</span><strong><span leaf="" style='letter-spacing: 0.034em; font-weight: normal;'>将“静音车厢”服务范围拓</span></strong><strong><span leaf="" style='letter-spacing: 0.034em; font-weight: normal;'>展至除动卧列车之外的“D”字头、“G”字头动</span></strong><strong><span leaf="" style='letter-spacing: 0.034em; font-weight: normal;'>力分散动车组列车</span></strong><span leaf="" style='letter-spacing: 0.034em;'>，其中8辆、16辆编组的</span><span leaf="" style='letter-spacing: 0.034em;'>单组动车组列车设1节“静音车厢”；17辆编组的长编复兴号动车组列车设2节“静音车厢”；重联动车组列车前组、后组分别设1节“静音车厢”，更多旅客将体验“静音车厢”服务。</span></font></p></section></section><section style='color: rgba(0, 0, 0, 0.9);'><section><section style='text-align: center; line-height: 2em; letter-spacing: 0.034em;' nodeleaf=""><span class="wxart_image" wx-style='display:inline-block;vertical-align: middle;max-width: 100%;box-sizing: border-box;width: 657.013px !important;visibility: visible !important;height: auto !important;'><font size="3" face="微软雅黑"></font></span></section></section></section><p style='color: rgba(0, 0, 0, 0.9); text-align: justify; line-height: 2em;'><span leaf="" style='letter-spacing: 0.034em;'><font size="3" face="微软雅黑"><br></font></span></p><section style='color: rgba(0, 0, 0, 0.9);'><section style=''><p style='text-align: justify; line-height: 2em;'><font size="3" style='' face="微软雅黑"><span leaf="" style='letter-spacing: 0.034em;'>旅客朋</span><span leaf="" style='letter-spacing: 0.034em;'>友可</span><strong style=''><span leaf="" style='letter-spacing: 0.034em; font-weight: normal;'>自主选择</span></strong><span leaf="" style='letter-spacing: 0.034em;'>购买新增“静音车厢”服务的动车组列车车票，通过铁路12306（含网站、客户端）及自动售票机购票时可勾选</span><strong style=''><span leaf="" style='letter-spacing: 0.034em; font-weight: normal;'>“请优先为我分配‘静音车厢’”</span></strong><span leaf="" style='letter-spacing: 0.034em;'>选项，系统将优先分配静音车厢席位。购买“静音车厢”车票的旅客朋友请自觉遵守静音约定，共建共享文明、温馨、安静的列车旅行环境。</span></font></p><p style='text-align: center; line-height: 2em;'><span leaf="" style='letter-spacing: 0.034em;'><font face="微软雅黑" style='' size="1">来源：中国铁路</font></span></p><p style='text-align: center; line-height: 2em;'><span leaf="" style='letter-spacing: 0.034em;'><img src="https://www.yewn.cn/data/attachment/forum/202601/14/111929up6znofcixm6x1l1.png"></span></p></section></section><section powered-by="xiumi.us" data-pm-slice="5 10 []" style='color: rgba(0, 0, 0, 0.9); font-size: 16px; font-family: "PingFang SC", system-ui, -apple-system, BlinkMacSystemFont, "Helvetica Neue", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; -webkit-tap-highlight-color: transparent; margin-top: 10px; margin-bottom: 10px; outline: 0px; max-width: 100%; letter-spacing: 0.544px; text-align: justify; visibility: visible; 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劲舞骄阳
发表于 2026-1-20 14:44
希望有越来越多的静音车厢
赵建国
发表于 2026-1-20 15:10
差异化服务，点赞
ZWM狮子
发表于 2026-1-20 16:00
这个办法好，，，
道缘
发表于 2026-1-20 16:12
DG字头要有静音车厢太好了，
hwa
发表于 2026-1-20 16:40
静音车厢服务
花lch
发表于 2026-1-20 18:07
这个必须点赞！太讨厌车箱里若无其人的高声电话！！
华骅
发表于 2026-1-20 18:23
监狱长
发表于 2026-1-20 19:14
这个真好，最讨厌公共场合大声喧哗的人了
Ann123456
发表于 2026-1-20 19:34
人性化的环境人性化的政策