93岁老人在菜场摔了一跤，起诉至法院索赔16万！法院判决来了
<div class="wx_rich_media_content" id="jsWxContainer"><section data-mpa-powered-by="yiban.io"><p style='outline: 0px; max-width: 100%; box-sizing: border-box; clear: both; min-height: 1em; visibility: visible;'><span style='font-size: 16px; outline: 0px; max-width: 100%; color: rgb(34, 34, 34); font-family: system-ui, -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; text-align: justify; letter-spacing: 2px; visibility: visible; box-sizing: border-box !important;'>逛了一趟菜场，</span><span style='font-size: 16px; outline: 0px; max-width: 100%; color: rgb(0, 122, 170); visibility: visible; box-sizing: border-box !important;'><strong style='outline: 0px; max-width: 100%; visibility: visible; box-sizing: border-box !important;'>93岁的李奶奶摔成多处骨折，左肩甚至还换了一个人工关节。</strong><strong style='outline: 0px; max-width: 100%; visibility: visible; box-sizing: border-box !important;'>李奶奶觉得自己太冤了，便将农贸市场的经营者、管理者告上了法庭，要求赔偿16万元。</strong></span></p><p style='outline: 0px; max-width: 100%; box-sizing: border-box; clear: both; min-height: 1em; visibility: visible;'><br style='outline: 0px; max-width: 100%; box-sizing: border-box; visibility: visible;'></p><p style='outline: 0px; max-width: 100%; box-sizing: border-box; clear: both; min-height: 1em; visibility: visible;'><span style='outline: 0px; max-width: 100%; font-size: 16px; visibility: visible; box-sizing: border-box !important;'>近日，杭州西湖法院审结了此案。</span></p><p style='outline: 0px; max-width: 100%; box-sizing: border-box; clear: both; min-height: 1em; visibility: visible;'><span style='outline: 0px; max-width: 100%; font-size: 16px; visibility: visible; box-sizing: border-box !important;'><br></span></p><p style='text-align: center;'><span style='color: rgb(255, 255, 255);background-color: rgb(171, 25, 66);'><strong>9旬老人被菜场小板车绊倒多处骨折</strong></span></p><p style='text-align: center;'><strong>向市场索赔16万余元</strong></p><p style='outline: 0px; max-width: 100%; box-sizing: border-box; clear: both; min-height: 1em; visibility: visible;'><br></p></section><section powered-by="xiumi.us" style='outline: 0px; max-width: 100%; box-sizing: border-box; color: rgb(34, 34, 34); font-family: system-ui, -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; font-size: 16px; letter-spacing: 0.544px; text-align: unset; visibility: visible;'><p style='outline: 0px; max-width: 100%; box-sizing: border-box; clear: both; min-height: 1em; visibility: visible;'>李奶奶今年93岁了，但身子骨一直很硬朗，她经常会去家对面的农贸市场买菜，爬个楼梯上农贸市场二楼都不在话下。</p><p style='outline: 0px; max-width: 100%; box-sizing: border-box; clear: both; min-height: 1em; visibility: visible;'><br style='outline: 0px; max-width: 100%; box-sizing: border-box; visibility: visible;'></p><p style='outline: 0px; max-width: 100%; box-sizing: border-box; clear: both; min-height: 1em; visibility: visible;'>今年6月5日早上7点多，李奶奶和往常一样上了农贸市场二楼，<span style='outline: 0px; max-width: 100%; color: rgb(0, 122, 170); visibility: visible; box-sizing: border-box !important;'><strong style='outline: 0px; max-width: 100%; visibility: visible; box-sizing: border-box !important;'>但在走向摊位时，突然“嘭”的一声巨响，李奶奶摔趴在了地上。</strong></span></p><p style='outline: 0px; max-width: 100%; box-sizing: border-box; clear: both; min-height: 1em; visibility: visible;'><br style='outline: 0px; max-width: 100%; box-sizing: border-box; visibility: visible;'></p></section><section powered-by="xiumi.us" style='outline: 0px; max-width: 100%; box-sizing: border-box; color: rgb(34, 34, 34); font-family: system-ui, -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; font-size: 16px; letter-spacing: 0.544px; text-align: center; visibility: visible;'><section style='outline: 0px; max-width: 100%; box-sizing: border-box; vertical-align: middle; display: inline-block; line-height: 0; visibility: visible;'><span class="wxart_image" wx-style='display:inline-block;margin: 0px;padding: 0px;outline: 0px;max-width: 100%;box-sizing: border-box;overflow-wrap: break-word !important;vertical-align: middle;height: auto !important;visibility: visible !important;width: 334.996px;'></span></section></section><section powered-by="xiumi.us" style='outline: 0px; max-width: 100%; box-sizing: border-box; color: rgb(34, 34, 34); font-family: system-ui, -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; font-size: 16px; letter-spacing: 0.544px; text-align: unset; visibility: visible;'><p style='outline: 0px; max-width: 100%; box-sizing: border-box; clear: both; min-height: 1em; visibility: visible;'><br style='outline: 0px; max-width: 100%; box-sizing: border-box; visibility: visible;'></p><p style='outline: 0px; max-width: 100%; clear: both; min-height: 1em; visibility: visible; box-sizing: border-box !important;'><span style='outline: 0px; max-width: 100%; color: rgb(0, 122, 170); visibility: visible; box-sizing: border-box !important;'><strong style='outline: 0px; max-width: 100%; visibility: visible; box-sizing: border-box !important;'>绊倒她的是楼梯口过道上放着的一辆平板小推车，</strong></span>当时，边上一位女士马上跑过去扶起李奶奶，并扶她到一边坐下。年轻人这么一摔可能问题不大，但李奶奶毕竟年纪大了，这一摔可就严重了，当场被送医院就诊。</p><p style='outline: 0px; max-width: 100%; box-sizing: border-box; clear: both; min-height: 1em;'><br style='outline: 0px; max-width: 100%; box-sizing: border-box;'></p><p style='outline: 0px; max-width: 100%; box-sizing: border-box; clear: both; min-height: 1em;'>经检查，<span style='outline: 0px; max-width: 100%; color: rgb(0, 122, 170); box-sizing: border-box !important;'><strong style='outline: 0px; max-width: 100%; box-sizing: border-box !important;'>她的左肩关节脱位，左侧肱骨外科颈、大结节粉碎性骨折，左侧肩胛骨喙突骨折，左侧第三前肋骨折</strong><strong style='outline: 0px; max-width: 100%; box-sizing: border-box !important;'>。李奶奶因此住院治疗，</strong><strong style='outline: 0px; max-width: 100%; box-sizing: border-box !important;'>左肩换了个人工关节，左肩关节功能完全丧失。经鉴定，李奶奶为八级伤残。</strong></span></p><p style='outline: 0px; max-width: 100%; box-sizing: border-box; clear: both; min-height: 1em;'><br style='outline: 0px; max-width: 100%; box-sizing: border-box;'></p><p style='outline: 0px; max-width: 100%; box-sizing: border-box; clear: both; min-height: 1em;'>之后，李奶奶将农贸市场的经营者、管理者起诉至法院，认为两被告负有相应的管理责任。李奶奶认为，<strong style='outline: 0px; max-width: 100%; box-sizing: border-box !important;'>就是因为他们没尽到管理者的安全保障义务致她受伤，因此负有赔偿责任。李奶奶起诉要求两被告赔偿她医疗费、伤残赔偿金、精神抚慰金等共计16万余元。</strong></p><p style='outline: 0px; max-width: 100%; box-sizing: border-box; clear: both; min-height: 1em;'><br style='outline: 0px; max-width: 100%; box-sizing: border-box;'></p><p style='text-align: center;'><span style='background-color: rgb(171, 25, 66);color: rgb(255, 255, 255);'><strong>被告认为不应担全责</strong></span></p><p style='text-align: center;'><strong>法官实地勘查还原现场</strong></p><p style='text-align: center;'><strong><br></strong></p></section><section powered-by="xiumi.us" style='outline: 0px; max-width: 100%; color: rgb(34, 34, 34); font-family: system-ui, -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; font-size: 16px; letter-spacing: 0.544px; text-align: justify; box-sizing: border-box !important;'><p style='outline: 0px; max-width: 100%; clear: both; min-height: 1em; box-sizing: border-box !important;'><span style='outline: 0px; max-width: 100%; box-sizing: border-box !important;'>这钱该不该赔？两被告有些意见。</span></p><p style='outline: 0px; max-width: 100%; box-sizing: border-box; clear: both; min-height: 1em;'><br></p><p style='outline: 0px; max-width: 100%; box-sizing: border-box; clear: both; min-height: 1em;'>两被告认为，李奶奶上二楼时市场里并不拥挤，二楼楼梯口距离最近摊位有三到四米远，<span style='outline: 0px; max-width: 100%; color: rgb(0, 122, 170); box-sizing: border-box !important;'><strong style='outline: 0px; max-width: 100%; box-sizing: border-box !important;'>推车紧靠护栏放置且该推车体积较小。在只有李奶奶一人通行的情况下，即便推车放置不当，对其正常通行也影响甚微。</strong></span></p><p style='outline: 0px; max-width: 100%; box-sizing: border-box; clear: both; min-height: 1em;'><br style='outline: 0px; max-width: 100%; box-sizing: border-box;'></p><p style='outline: 0px; max-width: 100%; box-sizing: border-box; clear: both; min-height: 1em;'>加上李奶奶年事已高，出行应由成年子女陪同，上二楼时她未尽谨慎注意义务造成摔伤后果，<span style='outline: 0px; max-width: 100%; color: rgb(0, 122, 170); box-sizing: border-box !important;'><strong style='outline: 0px; max-width: 100%; box-sizing: border-box !important;'>她自己也应承担相应的过错责任，不应该由被告方承担全部责任。</strong></span></p><p style='outline: 0px; max-width: 100%; box-sizing: border-box; clear: both; min-height: 1em;'><br style='outline: 0px; max-width: 100%; box-sizing: border-box;'></p><p style='outline: 0px; max-width: 100%; box-sizing: border-box; clear: both; min-height: 1em;'>推车摆放在楼梯口，对行人通行到底有没有影响？为查明事实，承办法官在审理期间前往农贸市场实地勘查。法官先找来一辆一样的手拖车，比照着事发时的监控还原了现场：将拖车把手放置在紧靠楼梯扶手一侧，车体与台阶基本呈垂直角度，外缘与二楼栏杆最外侧基本齐平。</p><p style='outline: 0px; max-width: 100%; box-sizing: border-box; clear: both; min-height: 1em;'><br style='outline: 0px; max-width: 100%; box-sizing: border-box;'></p></section><section powered-by="xiumi.us" style='outline: 0px; max-width: 100%; box-sizing: border-box; color: rgb(34, 34, 34); font-family: system-ui, -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; font-size: 16px; letter-spacing: 0.544px; text-align: center;'><section style='outline: 0px; max-width: 100%; box-sizing: border-box; vertical-align: middle; display: inline-block; line-height: 0;'><span class="wxart_image" wx-style='display:inline-block;margin: 0px;padding: 0px;outline: 0px;max-width: 100%;box-sizing: border-box;overflow-wrap: break-word !important;vertical-align: middle;height: auto !important;width: 676.996px;visibility: visible !important;'></span></section></section><section powered-by="xiumi.us" style='outline: 0px; max-width: 100%; box-sizing: border-box; color: rgb(34, 34, 34); font-family: system-ui, -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; font-size: 16px; letter-spacing: 0.544px; text-align: unset;'><p style='outline: 0px; max-width: 100%; box-sizing: border-box; clear: both; min-height: 1em;'><br style='outline: 0px; max-width: 100%; box-sizing: border-box;'></p><p style='outline: 0px; max-width: 100%; box-sizing: border-box; clear: both; min-height: 1em;'>经法官现场测量，这处楼梯通道宽度为1.9米，导致李奶奶跌倒的手拖车外侧长度为87厘米，宽度为59厘米，拖车下沿离地面高度为14厘米，上沿离地面高度为18厘米。</p><p style='outline: 0px; max-width: 100%; box-sizing: border-box; clear: both; min-height: 1em;'><br></p><p style='text-align: center;'><span style='background-color: rgb(171, 25, 66);color: rgb(255, 255, 255);'><strong>市场管理方、经营者需担责吗？</strong></span></p><p style='text-align: center;'><strong>双方的责任比例该怎么划分？</strong></p><p style='outline: 0px; max-width: 100%; box-sizing: border-box; clear: both; min-height: 1em;'><br></p></section><section powered-by="xiumi.us" style='outline: 0px; max-width: 100%; box-sizing: border-box; color: rgb(34, 34, 34); font-family: system-ui, -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; font-size: 16px; letter-spacing: 0.544px; text-align: unset;'><p style='outline: 0px; max-width: 100%; box-sizing: border-box; clear: both; min-height: 1em;'>法院经审理认为，本案中，农贸市场的经营者未及时清理过道上的拖车，也未举证证明其采取了定时巡查等必要措施预防或消除此类安全隐患，应认定其未尽到安全保障义务，对李奶奶摔倒受伤的结果负有过错，应承担相应的赔偿责任。</p><p style='outline: 0px; max-width: 100%; box-sizing: border-box; clear: both; min-height: 1em;'><br style='outline: 0px; max-width: 100%; box-sizing: border-box;'></p><p style='outline: 0px; max-width: 100%; box-sizing: border-box; clear: both; min-height: 1em;'>另一方面，对李奶奶而言，她年事已高，对危险的控制能力减弱，在上下楼梯时应更加注意地面状况，以维护自身安全。但李奶奶未充分观察而导致被拖车绊倒受伤，应认定其未尽到合理的谨慎注意义务，她对自身损害后果的发生存在过错，应承担相应的责任。</p><p style='outline: 0px; max-width: 100%; box-sizing: border-box; clear: both; min-height: 1em;'><br style='outline: 0px; max-width: 100%; box-sizing: border-box;'></p><p style='outline: 0px; max-width: 100%; box-sizing: border-box; clear: both; min-height: 1em;'>关于双方的责任比例问题，法院审理认为，考虑到农贸市场一至二楼楼梯一侧为墙，上楼后从靠扶手的另一侧转弯进入市场二楼符合一般人的购物动线，行人沿扶手一侧上楼时，需立时发现该拖车的存在并加大转弯角度，方能避开该拖车。</p><p style='outline: 0px; max-width: 100%; box-sizing: border-box; clear: both; min-height: 1em;'><br style='outline: 0px; max-width: 100%; box-sizing: border-box;'></p><p style='outline: 0px; max-width: 100%; box-sizing: border-box; clear: both; min-height: 1em;'><span style='outline: 0px; max-width: 100%; color: rgb(0, 122, 170); box-sizing: border-box !important;'><strong style='outline: 0px; max-width: 100%; box-sizing: border-box !important;'>然而，因案涉拖车放置位置原因，及拖车高度较低，对靠扶手一侧上楼的行人来说，拖车极易处在其视觉盲区。</strong></span><span style='outline: 0px; max-width: 100%; color: rgb(0, 122, 170); box-sizing: border-box !important;'><strong style='outline: 0px; max-width: 100%; box-sizing: border-box !important;'>加之从现场勘查情况来看，案涉拖车表面因脏污与地面存在色差较小，使得拖车被及时发现和避开的可能性进一步降低。</strong></span></p><p style='outline: 0px; max-width: 100%; box-sizing: border-box; clear: both; min-height: 1em;'><br style='outline: 0px; max-width: 100%; box-sizing: border-box;'></p><p style='outline: 0px; max-width: 100%; box-sizing: border-box; clear: both; min-height: 1em;'>此外，事发时的监控视频显示，除案涉拖车外，市场摊位间的通道上亦堆放有杂物和桌椅等，足见该市场在管理上存在瑕疵。</p><p style='outline: 0px; max-width: 100%; box-sizing: border-box; clear: both; min-height: 1em;'><br style='outline: 0px; max-width: 100%; box-sizing: border-box;'></p><p style='outline: 0px; max-width: 100%; box-sizing: border-box; clear: both; min-height: 1em;'><span style='outline: 0px; max-width: 100%; color: rgb(0, 122, 170); box-sizing: border-box !important;'><strong style='outline: 0px; max-width: 100%; box-sizing: border-box !important;'>最终，法院审理确定李奶奶对其自身损害承担40%的责任，农贸市场举办者和经营者承担60%的责任。</strong></span>根据上述确定的责任，一审判决被告方赔偿李奶奶<span style='outline: 0px; max-width: 100%; color: rgb(0, 122, 170); box-sizing: border-box !important;'><strong style='outline: 0px; max-width: 100%; box-sizing: border-box !important;'>9.6万余元。</strong></span>判决后，双方均服判息诉，该判决现已生效。</p><p style='outline: 0px; max-width: 100%; box-sizing: border-box; clear: both; min-height: 1em;'><br></p><p style='clear: both; min-height: 1em; font-size: 17px; letter-spacing: 0.544px; text-align: center; background-color: rgb(240, 246, 255); outline: 0px; max-width: 100%; box-sizing: border-box;'><strong style='outline: 0px; max-width: 100%; box-sizing: border-box;'>法条链接</strong></p><p style='outline: 0px; max-width: 100%; box-sizing: border-box; clear: both; min-height: 1em;'><br></p></section><section powered-by="xiumi.us" style='outline: 0px; max-width: 100%; box-sizing: border-box; color: rgb(34, 34, 34); font-family: system-ui, -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; font-size: 16px; letter-spacing: 0.544px; text-align: unset;'><p style='outline: 0px; max-width: 100%; box-sizing: border-box; clear: both; min-height: 1em;'>承办法官在审理中还注意到，这个农贸市场之前还有过一次类似的民事纠纷。因农贸市场楼梯上有较大面积的积水，一中年顾客提着菜下楼时踩到楼梯上的积水滑倒，造成胸椎骨折。<span style='outline: 0px; max-width: 100%; color: rgb(0, 122, 170); box-sizing: border-box !important;'><strong style='outline: 0px; max-width: 100%; box-sizing: border-box !important;'>后法院判决，农贸市场需要为此担责3成。</strong></span></p><p style='outline: 0px; max-width: 100%; box-sizing: border-box; clear: both; min-height: 1em;'><br style='outline: 0px; max-width: 100%; box-sizing: border-box;'></p><p style='outline: 0px; max-width: 100%; box-sizing: border-box; clear: both; min-height: 1em;'>承办法官指出，市场经营方应该考虑到各年龄段顾客的实际情况和特殊需求，不能以受害人年事已高为由，减轻其作为公共场所经营者的安全保障责任，应考虑为老年人等特殊群体提供更安全、便捷的购物环境。<span style='outline: 0px; max-width: 100%; text-align: center; box-sizing: border-box !important;'></span></p></section><section powered-by="xiumi.us" style='outline: 0px; max-width: 100%; box-sizing: border-box; color: rgb(34, 34, 34); font-family: system-ui, -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; font-size: 16px; letter-spacing: 0.544px; text-align: center;'><br></section><section powered-by="xiumi.us" style='outline: 0px; max-width: 100%; box-sizing: border-box; color: rgb(34, 34, 34); font-family: system-ui, -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; font-size: 16px; letter-spacing: 0.544px; text-align: unset;'><p style='outline: 0px; max-width: 100%; box-sizing: border-box; clear: both; min-height: 1em;'><span style='outline: 0px; max-width: 100%; text-align: unset; box-sizing: border-box !important;'>法条链接：根据民法典第一千一百七十九条的规定，宾馆、商场、银行、车站、机场、体育场馆、娱乐场所等经营场所、公共场所的经营者、管理者或者群众性活动的组织者，</span><span style='outline: 0px; max-width: 100%; text-align: unset; color: rgb(0, 122, 170); box-sizing: border-box !important;'><strong style='outline: 0px; max-width: 100%; box-sizing: border-box !important;'>未尽到安全保障义务，造成他人损害的，应当承担侵权责任。</strong></span></p></section><section powered-by="xiumi.us" style='outline: 0px; max-width: 100%; box-sizing: border-box; color: rgb(34, 34, 34); font-family: system-ui, -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; font-size: 16px; letter-spacing: 0.544px; text-align: unset;'><p style='outline: 0px; max-width: 100%; box-sizing: border-box; clear: both; min-height: 1em;'><br style='outline: 0px; max-width: 100%; box-sizing: border-box;'></p><p style='outline: 0px; max-width: 100%; box-sizing: border-box; clear: both; min-height: 1em;'>同时，根据《浙江省商品交易市场管理条例》第十九条的规定，市场举办者应履行“保证场内通道畅通，场外周边环境整洁”等经营管理职责。</p></section><p style='margin-top: 0em; margin-bottom: 0em; outline: 0px; max-width: 100%; min-height: 1em; color: rgb(34, 34, 34); letter-spacing: 0.544px; text-align: center; font-family: -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; line-height: 1.75em; font-size: 17px; visibility: visible; box-sizing: border-box !important;'><span style='outline: 0px; max-width: 100%; color: rgb(136, 136, 136); visibility: visible; font-size: 10px; box-sizing: border-box !important;'>（<span style='outline: 0px; max-width: 100%; visibility: visible; letter-spacing: 0.544px; text-align: justify;'>来源：西湖法</span><span style='outline: 0px; max-width: 100%; visibility: visible; letter-spacing: 0.544px; text-align: justify;'>院</span>）</span></p><p style='margin-top: 0em; margin-bottom: 0em; outline: 0px; max-width: 100%; min-height: 1em; color: rgb(34, 34, 34); letter-spacing: 0.544px; text-align: center; font-family: -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; line-height: 1.75em; font-size: 17px; visibility: visible; box-sizing: border-box !important;'><span style='outline: 0px; max-width: 100%; color: rgb(136, 136, 136); visibility: visible; font-size: 10px; box-sizing: border-box !important;'><img src="https://www.yewn.cn/data/attachment/forum/202207/05/151528hvazaayw44z08hyk.jpg"></span></p></div> 这么大年纪的老人还出去买菜 年龄大了出门要注意安全 怪不得现在年龄大的人都歪 年龄大了出门要注意安全 一声叹息………… 现在规范经营不比过去，复杂了很多！ 哎，年龄大了出门最好不要去拥挤的菜市场 年龄大了出门要注意安全 年纪大的老人最好不要去人多的地方，有个啥事对谁都不好。
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