渭南市中心医院妇科门诊推进智慧升级与人文实践深度融合
<div class="wx_rich_media_content" id="jsWxContainer"><section style='line-height: 2; letter-spacing: 1.5px; box-sizing: border-box; text-align: justify; font-size: 16px; color: rgb(62, 62, 62);' data-pm-slice="0 0 []"><section style='display: flex;width: 100%;flex-flow: column;box-sizing: border-box;'><section style='z-index: 2;box-sizing: border-box;'><section style='text-align: center; justify-content: center; display: flex; flex-flow: row; margin-bottom: 9px; box-sizing: border-box;'><section style='display: inline-block; width: auto; vertical-align: top; align-self: flex-start; flex: 0 0 auto; border-width: 5px; border-style: solid; border-color: rgba(251, 209, 75, 0.61); box-shadow: rgba(174, 197, 235, 0.67) 4px 4px 0px; min-width: 5%; max-width: 100%; height: auto; padding-right: 35px; padding-left: 35px; box-sizing: border-box;'><section style='margin-top: 20px; margin-bottom: 17px; box-sizing: border-box;'><section style='font-size: 24px; letter-spacing: 7px; line-height: 1; color: rgb(255, 255, 255); text-shadow: rgb(134, 171, 231) 1px 1px, rgb(134, 171, 231) 1px -1px, rgb(134, 171, 231) -1px 1px, rgb(134, 171, 231) -1px -1px, rgb(134, 171, 231) 0px 1.4px, rgb(134, 171, 231) 0px -1.4px, rgb(134, 171, 231) -1.4px 0px, rgb(134, 171, 231) 1.4px 0px, rgb(134, 171, 231) 0px 3px, rgb(134, 171, 231) 1px 4px, rgb(134, 171, 231) 1px 2px, rgb(134, 171, 231) -1px 4px, rgb(134, 171, 231) -1px 2px, rgb(134, 171, 231) 0px 4.4px, rgb(134, 171, 231) 0px 1.6px, rgb(134, 171, 231) -1.4px 3px, rgb(134, 171, 231) 1.4px 3px; box-sizing: border-box;'><p style='box-sizing: border-box;'><b style='box-sizing: border-box;'><i style='box-sizing: border-box;'><span leaf="">高效诊疗</span></i></b></p></section></section><section style='font-size: 24px; color: rgb(255, 255, 255); text-shadow: rgb(134, 171, 231) 1px 1px, rgb(134, 171, 231) 1px -1px, rgb(134, 171, 231) -1px 1px, rgb(134, 171, 231) -1px -1px, rgb(134, 171, 231) 0px 1.4px, rgb(134, 171, 231) 0px -1.4px, rgb(134, 171, 231) -1.4px 0px, rgb(134, 171, 231) 1.4px 0px, rgb(134, 171, 231) 0px 3px, rgb(134, 171, 231) 1px 4px, rgb(134, 171, 231) 1px 2px, rgb(134, 171, 231) -1px 4px, rgb(134, 171, 231) -1px 2px, rgb(134, 171, 231) 0px 4.4px, rgb(134, 171, 231) 0px 1.6px, rgb(134, 171, 231) -1.4px 3px, rgb(134, 171, 231) 1.4px 3px; letter-spacing: 7px; line-height: 1; box-sizing: border-box;'><p style='box-sizing: border-box;'><b style='box-sizing: border-box;'><i style='box-sizing: border-box;'><span leaf="">优质服务</span></i></b></p></section><section style='justify-content: center; display: flex; flex-flow: row; margin-top: 10px; margin-bottom: 10px; box-sizing: border-box;'><section style='display: inline-block;vertical-align: middle;width: auto;min-width: 5%;max-width: 100%;flex: 0 0 auto;height: auto;align-self: center;box-sizing: border-box;'><section style='text-align: justify;line-height: 1.5;box-sizing: border-box;'><p style='box-sizing: border-box;'><span leaf=""><br></span></p></section><section style='box-sizing: border-box;'><section style='display: inline-block;width: 8px;height: 8px;vertical-align: top;overflow: hidden;border-width: 0px;border-radius: 285px;border-style: none;border-color: rgb(62, 62, 62);background-color: rgb(245, 217, 119);box-sizing: border-box;'><svg viewBox="0 0 1 1" style='float:left;line-height:0;width:0;vertical-align:top;'></svg></section></section></section><section style='display: inline-block; vertical-align: middle; width: auto; min-width: 5%; max-width: 100%; flex: 0 0 auto; height: auto; align-self: center; background-color: rgb(245, 217, 119); padding: 8px; margin-right: 10px; margin-left: 10px; border-width: 0px; border-radius: 40px; border-style: none; border-color: rgb(62, 62, 62); overflow: hidden; box-sizing: border-box;'><section style='text-align: justify; color: rgb(255, 255, 255); font-size: 18px; line-height: 1; padding-right: 15px; padding-left: 15px; box-sizing: border-box;'><p style='box-sizing: border-box;'><strong style='box-sizing: border-box;'><span leaf="">妇科应对就诊高峰进行时</span></strong></p></section></section><section style='display: inline-block;vertical-align: middle;width: auto;min-width: 5%;max-width: 100%;flex: 0 0 auto;height: auto;align-self: center;box-sizing: border-box;'><section style='text-align: justify;line-height: 1.5;box-sizing: border-box;'><p style='box-sizing: border-box;'><span leaf=""><br></span></p></section><section style='box-sizing: border-box;'><section style='display: inline-block;width: 8px;height: 8px;vertical-align: top;overflow: hidden;border-width: 0px;border-radius: 285px;border-style: none;border-color: rgb(62, 62, 62);background-color: rgb(245, 217, 119);box-sizing: border-box;'><svg viewBox="0 0 1 1" style='float:left;line-height:0;width:0;vertical-align:top;'></svg></section></section></section></section></section></section></section></section><section style='padding-right: 28px; padding-left: 28px; box-sizing: border-box;'><p style='text-indent: 2em; box-sizing: border-box;' deep="29"><span leaf="">盛夏时节，渭南市中心医院妇科门诊迎来就诊高峰。最新数据显示，近三个月妇科月平均门诊量已达4800人，较前期增长200人，7月14日更创下单日接诊207人的记录。面对持续攀升的服务压力，妇科门诊不仅平稳运行，更交出了一份效率与温度并存的答卷：患者平均候诊时间较之前30-40分钟大幅减少，缩短至15-20分钟；预约挂号率较前提高5个百分点升至67%。这背后，是妇科坚持“患者为中心”理念，通过系统性智慧升级与服务流程再造，打造有温度诊疗体验的生动实践。</span></p></section><section style='margin-bottom: 10px; box-sizing: border-box;'><section style='width: 75px;height: 3px;float: left;background-color: rgb(255, 237, 213);box-sizing: border-box;'><svg viewBox="0 0 1 1" style='float:left;line-height:0;width:0;vertical-align:top;'></svg></section><section style='border-width: 0px 3px 1px; border-style: solid none none; border-color: rgb(162, 204, 239); padding-top: 10px; padding-bottom: 10px; box-sizing: border-box;'><section style='text-align: center; margin-right: 0%; margin-left: 0%; line-height: 0; box-sizing: border-box;'><section style='max-width: 100%;vertical-align: middle;display: inline-block;line-height: 0;border-width: 0px;width: 80%;height: auto;box-sizing: border-box;' nodeleaf=""><span class="wxart_image" wx-style='display:inline-block;vertical-align: middle;max-width: 100%;width: 100%;box-sizing: border-box;'></span></section></section></section><section style='width: 75px; height: 3px; margin-top: -3px; margin-left: auto; background-color: rgb(255, 237, 213); box-sizing: border-box;'><svg viewBox="0 0 1 1" style='float:left;line-height:0;width:0;vertical-align:top;'></svg></section></section><p style='box-sizing: border-box;'><span leaf=""><br></span></p><section style='text-align: center;justify-content: center;display: flex;flex-flow: row;box-sizing: border-box;'><section style='display: inline-block;width: 50%;vertical-align: top;flex: 0 0 auto;height: auto;border-bottom: 1px solid rgb(105, 139, 184);border-bottom-right-radius: 0px;align-self: flex-start;box-sizing: border-box;'><section style='margin-bottom: -9px; box-sizing: border-box;'><section style='font-size: 20px; color: rgb(105, 139, 184); letter-spacing: 2px; padding-right: 10px; padding-left: 10px; box-sizing: border-box;'><p style='box-sizing: border-box;'><strong style='box-sizing: border-box;'><span leaf="">坚实保障</span></strong></p></section></section></section></section><section style='font-size: 18px;color: rgb(105, 139, 184);text-align: center;box-sizing: border-box;'><p style='box-sizing: border-box;'><strong style='box-sizing: border-box;'><span leaf="">365天不间断守护健康</span></strong></p></section><section style='padding-right: 28px; padding-left: 28px; box-sizing: border-box;'><p style='text-indent: 2em; box-sizing: border-box;'><span leaf="">疾病不分昼夜，守护时刻在线。妇科门诊全年无休，包含节假日在内全天候服务患者，确保急诊绿色通道24小时畅通无阻。对于残障人士、急重症患者、军人军属及高龄老人等特殊群体，科室特设“温馨绿色通道”，提供优先便捷服务。为应对如207人这样的日高峰就诊量，科室建立了灵活的人力调度机制，动态增派妇科专家和普通门诊医生，同步扩充护理力量。专职导诊人员的全程陪伴，让患者从踏入门诊的第一步就感受到引导的温暖。</span></p><p style='text-indent: 2.1875em; box-sizing: border-box;'><span leaf="">质量是服务的基石，科室构建常态化、多层次培训体系，每周组织《妇科诊疗规范》专题学习，紧跟国内外最新指南，持续提升团队的专业水准与协作效能。</span></p></section><section style='text-align: right; margin-bottom: 10px; box-sizing: border-box;'><section style='color: rgb(105, 139, 184);box-sizing: border-box;'><p style='box-sizing: border-box;'><span leaf="">///// </span></p></section></section><section style='text-align: center;justify-content: center;display: flex;flex-flow: row;box-sizing: border-box;'><section style='display: inline-block;width: 50%;vertical-align: top;flex: 0 0 auto;height: auto;border-bottom: 1px solid rgb(105, 139, 184);border-bottom-right-radius: 0px;align-self: flex-start;box-sizing: border-box;'><section style='margin-bottom: -9px; box-sizing: border-box;'><section style='font-size: 20px; color: rgb(105, 139, 184); letter-spacing: 2px; padding-right: 10px; padding-left: 10px; box-sizing: border-box;'><p style='box-sizing: border-box;'><strong style='box-sizing: border-box;'><span leaf="">智慧赋能</span></strong></p></section></section></section></section><section style='font-size: 18px;color: rgb(105, 139, 184);text-align: center;box-sizing: border-box;'><p style='box-sizing: border-box;'><strong style='box-sizing: border-box;'><span leaf="">让便捷就医触手可及</span></strong></p></section><section style='padding-right: 28px; padding-left: 28px; box-sizing: border-box;'><p style='text-indent: 2em; box-sizing: border-box;'><span leaf="">“看病难、排队久”曾是患者的痛点。如今，妇科门诊借力智能化管理，实现了就医流程的深度优化。通过推行多渠道、分时段精准预约挂号，患者可以更便捷地安排就诊时间，有效分散人流，避免拥挤。复诊患者享受到扫码快速就诊的便利，省去了重复挂号和排队的烦恼。诊区内增设的导诊人员穿梭忙碌，主动协助患者完成挂号、缴费、检查等各个环节，大大提升了流转效率。科室间的高效协同是关键，妇科与检验科、超声科紧密联动，优化样本送检流程，加速报告出具。更让患者称道的是，检查结果会通过微信公众号自动推送，电子报告查询功能真正实现了“信息多跑路，患者少跑腿”，减少了往返奔波的辛劳。</span></p></section><section style='text-align: right; margin-bottom: 10px; box-sizing: border-box;'><section style='color: rgb(105, 139, 184);box-sizing: border-box;'><p style='box-sizing: border-box;'><span leaf="">///// </span></p></section></section><section style='text-align: center;justify-content: center;display: flex;flex-flow: row;box-sizing: border-box;'><section style='display: inline-block;width: 50%;vertical-align: top;flex: 0 0 auto;height: auto;border-bottom: 1px solid rgb(105, 139, 184);border-bottom-right-radius: 0px;align-self: flex-start;box-sizing: border-box;'><section style='margin-bottom: -9px; box-sizing: border-box;'><section style='font-size: 20px; color: rgb(105, 139, 184); letter-spacing: 2px; padding-right: 10px; padding-left: 10px; box-sizing: border-box;'><p style='box-sizing: border-box;'><strong style='box-sizing: border-box;'><span leaf="">服务深化</span></strong></p></section></section></section></section><section style='font-size: 18px;color: rgb(105, 139, 184);text-align: center;box-sizing: border-box;'><p style='box-sizing: border-box;'><strong style='box-sizing: border-box;'><span leaf="">特色诊疗与人文关怀交融</span></strong></p></section><section style='display: flex;width: 100%;flex-flow: column;box-sizing: border-box;'><section style='z-index: 2;box-sizing: border-box;'><section style='text-align: center; margin-top: 20px; margin-right: auto; margin-left: auto; box-sizing: border-box;'><section style='max-width: 100%;display: inline-block;line-height: 0;border-color: rgba(105, 139, 184, 0.28);border-width: 8px;border-style: solid;width: 80%;height: auto;box-sizing: border-box;' nodeleaf=""><span class="wxart_image" wx-style='display:inline-block;vertical-align: middle;max-width: 100%;width: 100%;box-sizing: border-box;'></span></section></section></section></section><section style='padding-right: 28px; padding-left: 28px; box-sizing: border-box;'><p style='text-indent: 2em; box-sizing: border-box;'><span leaf="">在提升效率的同时，妇科门诊不断拓展服务内涵，注重诊疗体验的温度与深度。大力开展日间手术，无痛人流、宫腔镜检查、宫颈息肉及LEEP等手术均可在此一站式完成术前检查、手术和术后观察，平均在院时间严格控制在24小时以内，极大方便了患者生活安排。针对复杂病例，科室组建了宫颈疾病、妇科肿瘤、不孕不育等多学科协作（MDT）团队，提供整合式解决方案。患者隐私保护全面升级，严格执行“一医一患一诊室”制度，诊疗信息加密管理，营造安心私密的就医环境。</span></p></section><section style='text-align: right; margin-bottom: 10px; box-sizing: border-box;'><section style='color: rgb(105, 139, 184);box-sizing: border-box;'><p style='box-sizing: border-box;'><span leaf="">///// </span></p></section></section><section style='text-align: center;justify-content: center;display: flex;flex-flow: row;box-sizing: border-box;'><section style='display: inline-block;width: 50%;vertical-align: top;flex: 0 0 auto;height: auto;border-bottom: 1px solid rgb(105, 139, 184);border-bottom-right-radius: 0px;align-self: flex-start;box-sizing: border-box;'><section style='margin-bottom: -9px; box-sizing: border-box;'><section style='font-size: 20px; color: rgb(105, 139, 184); letter-spacing: 2px; padding-right: 10px; padding-left: 10px; box-sizing: border-box;'><p style='box-sizing: border-box;'><strong style='box-sizing: border-box;'><span leaf="">沟通的温度</span></strong></p></section></section></section></section><section style='font-size: 18px;color: rgb(105, 139, 184);text-align: center;box-sizing: border-box;'><p style='box-sizing: border-box;'><strong style='box-sizing: border-box;'><span leaf="">化解焦虑的良方</span></strong></p></section><section style='display: flex;width: 100%;flex-flow: column;box-sizing: border-box;'><section style='z-index: 2;box-sizing: border-box;'><section style='text-align: center; margin-top: 20px; margin-right: auto; margin-left: auto; box-sizing: border-box;'><section style='max-width: 100%;display: inline-block;line-height: 0;border-color: rgba(105, 139, 184, 0.28);border-width: 8px;border-style: solid;width: 80%;height: auto;box-sizing: border-box;' nodeleaf=""><span class="wxart_image" wx-style='display:inline-block;vertical-align: middle;max-width: 100%;width: 100%;box-sizing: border-box;'></span></section></section></section></section><section style='padding-right: 28px; padding-left: 28px; box-sizing: border-box;'><p style='text-indent: 2.1875em; box-sizing: border-box;'><span leaf="">即使面对激增的门诊量，妇科医护团队始终不忘沟通的温度。科室定期开展医患沟通技巧培训，如标准化病人（SP）演练等，确保每位患者都能得到充分、耐心的解释。这份用心，在60岁的周阿姨身上得到了最温暖的体现。当她在诊室看到“高级别鳞状上皮内病变”的病理报告时，双手止不住地颤抖，声音充满恐惧：“医生，我这是不是宫颈癌呀？”接诊医生立刻轻按住她的手，用通俗易懂的比喻化解她的恐慌：“周阿姨，这不是癌，就像苹果表皮坏了一小块，咱们及时把它处理掉，剩下的都是好的。”医生指着示意图，耐心解释微创手术的过程和良好的预后，并宽慰道：“很多人治疗后都没事，你配合复查就行，别自己吓自己。”周阿姨紧绷的心弦终于放松下来：“听你一说，我心定了。多亏你讲得这么明白。”这样充满关怀与专业的交流，正是妇科门诊将人文精神融入日常诊疗的缩影。候诊区播放的科普短片，也巧妙利用碎片时间进行健康宣教，既传递了知识，也舒缓了患者的紧张情绪。</span></p></section><section style='text-align: right; margin-bottom: 10px; box-sizing: border-box;'><section style='color: rgb(105, 139, 184);box-sizing: border-box;'><p style='box-sizing: border-box;'><span leaf="">///// </span></p></section></section><section style='display: flex;width: 100%;flex-flow: column;box-sizing: border-box;'><section style='z-index: 2;box-sizing: border-box;'><section style='text-align: center; margin-top: 20px; margin-right: auto; margin-left: auto; box-sizing: border-box;'><section style='max-width: 100%;display: inline-block;line-height: 0;border-color: rgba(105, 139, 184, 0.28);border-width: 8px;border-style: solid;width: 80%;height: auto;box-sizing: border-box;' nodeleaf=""><span class="wxart_image" wx-style='display:inline-block;vertical-align: middle;max-width: 100%;width: 100%;box-sizing: border-box;'></span></section></section></section></section><section style='text-align: left; margin-top: -200px; margin-bottom: -85px; line-height: 0; box-sizing: border-box;'><section style='max-width: 100%;vertical-align: middle;display: inline-block;line-height: 0;width: 114.891px;height: auto;box-sizing: border-box;' nodeleaf=""><span class="wxart_image" wx-style='display:inline-block;vertical-align: middle;max-width: 100%;width: 100%;box-sizing: border-box;'></span></section></section><section style='display: flex;width: 100%;flex-flow: column;box-sizing: border-box;'><section style='z-index: 2;box-sizing: border-box;'><section style='margin-bottom: 9px; box-sizing: border-box;'><section style='padding-right: 28px; padding-left: 28px; box-sizing: border-box;'><p style='text-indent: 2em; box-sizing: border-box;'><span leaf="">“作为女性健康的守护者，我们始终秉持‘以患者为中心’的服务理念。”妇科主任张博表示，“在这个科技赋能医疗的新时代，不仅要提供最专业的诊疗技术，更要用心打造有温度的就医体验。我们将继续以科技创新为驱动，以人文关怀为底色，为新时代女性提供全方位、全周期的健康服务，让每一位女性患者都能感受到医疗的温度和力量。”</span></p></section></section></section></section><section style='text-align: right; transform: translate3d(20px, 0px, 0px); box-sizing: border-box;'><section style='color: rgb(105, 139, 184);box-sizing: border-box;'><p style='text-align: left; box-sizing: border-box;'><span leaf="">///// </span></p></section></section><section style='display: flex;width: 100%;flex-flow: column;box-sizing: border-box;'><section style='z-index: 2;box-sizing: border-box;'><section style='padding-right: 28px; padding-left: 28px; box-sizing: border-box;'><p style='text-indent: 2em; box-sizing: border-box;'><span leaf="">渭南市中心医院妇科门诊通过智慧升级与人文实践的深度融合，应对了就诊高峰挑战，提升了患者满意度。其全年无休保障、精准预约分流、高效跨科协同、日间手术模式、强化医患沟通等举措，形成了一套切实有效、可复制推广的“渭医经验”。</span></p></section></section></section><section style='text-align: right; transform: translate3d(-20px, 0px, 0px); box-sizing: border-box;'><section style='color: rgb(105, 139, 184);box-sizing: border-box;'><p style='box-sizing: border-box;'><span leaf="">/////</span></p></section></section></section><section data-pm-slice="2 2 []" style='-webkit-tap-highlight-color: transparent; outline: 0px; max-width: 100%; color: rgba(0, 0, 0, 0.9); font-family: "PingFang SC", system-ui, -apple-system, BlinkMacSystemFont, "Helvetica Neue", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; clear: both; min-height: 1em; text-align: center; visibility: visible; line-height: 1.5em; box-sizing: border-box !important;'><br></section><p style='display: none;'><mp-style-type data-value="3"></mp-style-type></p></div><p></p> 鼓励生孩子，这下好， 努力为患者服务。 妇科门诊迎来就诊高峰。 想方设法为患者服务 积极提升医疗技术水平 政策鼓励多生孩子，妇科门诊优质服务…… 门诊迎来就诊高峰
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