@渭南人 一码通显示异常怎么办？解决方法看这里
<div class="wx_rich_media_content" id="jsWxContainer"><section draggable="false" style='max-width: 100%; overflow: hidden; color: rgb(0, 0, 0); font-family: "Helvetica Neue", Helvetica, "Hiragino Sans GB", "Microsoft YaHei", Arial, sans-serif; font-size: 16px; box-sizing: border-box !important; word-break: break-all !important;'><section style='max-width: 100%; display: flex; justify-content: center; align-items: flex-start; box-sizing: border-box !important; word-break: break-all !important;'><section style='max-width: 100%; transform: rotate(0deg); box-sizing: border-box !important; word-break: break-all !important;'><br></section></section></section><p style='outline: 0px; max-width: 100%; clear: both; min-height: 1em; color: rgb(34, 34, 34); font-family: system-ui, -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; text-align: justify; line-height: 1.75em; visibility: visible; box-sizing: border-box !important;'><span style='outline: 0px; max-width: 100%; font-size: 16px; visibility: visible; box-sizing: border-box !important;'>出示一码通、核酸阴性证明和行程码已经是最近出入公共场所的必备“三件套”。在此情况下，一码通显示异常无疑会带来极大不便。一码通显示异常应该如何处理呢？</span></p><p style='outline: 0px; max-width: 100%; clear: both; min-height: 1em; color: rgb(34, 34, 34); font-family: system-ui, -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; text-align: justify; line-height: 1.75em; visibility: visible; box-sizing: border-box !important;'><br style='outline: 0px; max-width: 100%; visibility: visible; box-sizing: border-box !important;'></p><p style='outline: 0px; max-width: 100%; clear: both; min-height: 1em; color: rgb(34, 34, 34); font-family: system-ui, -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; text-align: justify; line-height: 1.75em; visibility: visible; box-sizing: border-box !important;'><span style='outline: 0px; max-width: 100%; color: rgb(0, 122, 170); visibility: visible; box-sizing: border-box !important;'><strong style='outline: 0px; max-width: 100%; visibility: visible; box-sizing: border-box !important;'><span style='outline: 0px; max-width: 100%; font-size: 16px; visibility: visible; box-sizing: border-box !important;'>1.码色异常</span></strong></span></p><p style='outline: 0px; max-width: 100%; clear: both; min-height: 1em; color: rgb(34, 34, 34); font-family: system-ui, -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; text-align: justify; line-height: 1.75em; visibility: visible; box-sizing: border-box !important;'><br style='outline: 0px; max-width: 100%; visibility: visible; box-sizing: border-box !important;'></p><p style='margin-bottom: 24px; outline: 0px; max-width: 100%; clear: both; min-height: 1em; color: rgb(34, 34, 34); font-family: system-ui, -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; text-align: center; visibility: visible; box-sizing: border-box !important;'><span class="wxart_image" wx-style='display:inline-block;margin: 0px auto;padding: 0px;outline: 0px;max-width: 100%;box-sizing: border-box !important;overflow-wrap: break-word !important;vertical-align: bottom;height: auto !important;border-width: 0px;border-style: initial;border-color: initial;display: block;visibility: visible !important;width: 596px !important;'></span><span style='outline: 0px; max-width: 100%; color: rgb(136, 136, 136); font-size: 12px; visibility: visible; box-sizing: border-box !important;'>陕西一码通 “我的客服”</span></p><p style='outline: 0px; max-width: 100%; clear: both; min-height: 1em; color: rgb(34, 34, 34); font-family: system-ui, -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; text-align: justify; line-height: 1.75em; visibility: visible; box-sizing: border-box !important;'><span style='outline: 0px; max-width: 100%; font-size: 16px; visibility: visible; box-sizing: border-box !important;'>显示码色异常，</span><span style='outline: 0px; max-width: 100%; font-size: 16px; visibility: visible; box-sizing: border-box !important;'>却没有涉疫情</span><span style='outline: 0px; max-width: 100%; font-size: 16px; visibility: visible; box-sizing: border-box !important;'>况怎么处理？</span></p><p style='outline: 0px; max-width: 100%; clear: both; min-height: 1em; color: rgb(34, 34, 34); font-family: system-ui, -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; text-align: justify; line-height: 1.75em; visibility: visible; box-sizing: border-box !important;'><br style='outline: 0px; max-width: 100%; visibility: visible; box-sizing: border-box !important;'></p><p style='outline: 0px; max-width: 100%; clear: both; min-height: 1em; color: rgb(34, 34, 34); font-family: system-ui, -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; text-align: justify; line-height: 1.75em; visibility: visible; box-sizing: border-box !important;'><span style='outline: 0px; max-width: 100%; font-size: 16px; visibility: visible; box-sizing: border-box !important;'>第一种解决途径是登录陕西一码通，选择右上角“我的客服”→点击申诉→选择“码色申诉”→如实填写信息并添加行程卡截图后提交，工作人员接到申诉后会对信息进行核实。</span></p><p style='outline: 0px; max-width: 100%; clear: both; min-height: 1em; color: rgb(34, 34, 34); font-family: system-ui, -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; text-align: justify; line-height: 1.75em; visibility: visible; box-sizing: border-box !important;'><br style='outline: 0px; max-width: 100%; visibility: visible; box-sizing: border-box !important;'></p><p style='outline: 0px; max-width: 100%; clear: both; min-height: 1em; color: rgb(34, 34, 34); font-family: system-ui, -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; text-align: justify; line-height: 1.75em; visibility: visible; box-sizing: border-box !important;'><span style='outline: 0px; max-width: 100%; font-size: 16px; visibility: visible; box-sizing: border-box !important;'>第二种途径是拨打西安12345服务热线，转接人工客服反映问题，等待转接时可能会出现排队现象，请耐心等待。</span></p><p style='outline: 0px; max-width: 100%; clear: both; min-height: 1em; color: rgb(34, 34, 34); font-family: system-ui, -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; text-align: justify; line-height: 1.75em; visibility: visible; box-sizing: border-box !important;'><br style='outline: 0px; max-width: 100%; visibility: visible; box-sizing: border-box !important;'></p><p style='outline: 0px; max-width: 100%; clear: both; min-height: 1em; color: rgb(34, 34, 34); font-family: system-ui, -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; text-align: justify; line-height: 1.75em; visibility: visible; box-sizing: border-box !important;'><span style='outline: 0px; max-width: 100%; color: rgb(0, 122, 170); visibility: visible; box-sizing: border-box !important;'><strong style='outline: 0px; max-width: 100%; visibility: visible; box-sizing: border-box !important;'><span style='outline: 0px; max-width: 100%; font-size: 16px; visibility: visible; box-sizing: border-box !important;'>2.核酸检测结果显示与实际不符</span></strong></span></p><p style='outline: 0px; max-width: 100%; clear: both; min-height: 1em; color: rgb(34, 34, 34); font-family: system-ui, -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; text-align: justify; line-height: 1.75em; visibility: visible; box-sizing: border-box !important;'><br style='outline: 0px; max-width: 100%; visibility: visible; box-sizing: border-box !important;'></p><p style='outline: 0px; max-width: 100%; clear: both; min-height: 1em; color: rgb(34, 34, 34); font-family: system-ui, -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; text-align: justify; line-height: 1.75em; visibility: visible; box-sizing: border-box !important;'><span style='outline: 0px; max-width: 100%; font-size: 16px; visibility: visible; box-sizing: border-box !important;'>登录陕西一码通，选择右上角“我的客服”→点击申诉→选择“核酸检测结果申诉”→如实填写核酸检测机构、核酸采样时间、核酸结果时间、核酸结果并上传检测报告→提交。</span></p><p style='outline: 0px; max-width: 100%; clear: both; min-height: 1em; color: rgb(34, 34, 34); font-family: system-ui, -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; text-align: justify; line-height: 1.75em; visibility: visible; box-sizing: border-box !important;'><br style='outline: 0px; max-width: 100%; visibility: visible; box-sizing: border-box !important;'></p><p style='outline: 0px; max-width: 100%; clear: both; min-height: 1em; color: rgb(34, 34, 34); font-family: system-ui, -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; text-align: justify; line-height: 1.75em; visibility: visible; box-sizing: border-box !important;'><span style='outline: 0px; max-width: 100%; color: rgb(0, 122, 170); visibility: visible; box-sizing: border-box !important;'><strong style='outline: 0px; max-width: 100%; visibility: visible; box-sizing: border-box !important;'><span style='outline: 0px; max-width: 100%; font-size: 16px; visibility: visible; box-sizing: border-box !important;'>3.弹窗提示未进行全员大规模核酸筛查，扫不出场所码</span></strong></span></p><p style='outline: 0px; max-width: 100%; clear: both; min-height: 1em; color: rgb(34, 34, 34); font-family: system-ui, -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; text-align: justify; line-height: 1.75em; visibility: visible; box-sizing: border-box !important;'><br style='outline: 0px; max-width: 100%; visibility: visible; box-sizing: border-box !important;'></p><p style='margin-bottom: 24px; outline: 0px; max-width: 100%; clear: both; min-height: 1em; color: rgb(34, 34, 34); font-family: system-ui, -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; text-align: center; visibility: visible; box-sizing: border-box !important;'><span class="wxart_image" wx-style='display:inline-block;margin: 0px auto;padding: 0px;outline: 0px;max-width: 100%;box-sizing: border-box !important;overflow-wrap: break-word !important;vertical-align: bottom;height: auto !important;border-width: 0px;border-style: initial;border-color: initial;display: block;visibility: visible !important;width: 596px !important;'></span><span style='outline: 0px; max-width: 100%; color: rgb(136, 136, 136); font-size: 12px; visibility: visible; box-sizing: border-box !important;'>可拨打弹窗显示</span><span style='outline: 0px; max-width: 100%; color: rgb(136, 136, 136); font-size: 12px; visibility: visible; box-sizing: border-box !important;'>区域的电话进行</span><span style='outline: 0px; max-width: 100%; color: rgb(136, 136, 136); font-size: 12px; visibility: visible; box-sizing: border-box !important;'>咨询。</span></p><p style='outline: 0px; max-width: 100%; clear: both; min-height: 1em; color: rgb(34, 34, 34); font-family: system-ui, -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; text-align: justify; line-height: 1.75em; visibility: visible; box-sizing: border-box !important;'><span style='outline: 0px; max-width: 100%; font-size: 16px; visibility: visible; box-sizing: border-box !important;'>如已做核酸，但一码通仍出现此类弹窗，可以拨打弹窗上显示地区的咨询电话，反映问题后工作人员会为您解决，咨询电话可以在陕西一码通“我的客服”中进行查询。</span></p><p style='outline: 0px; max-width: 100%; clear: both; min-height: 1em; color: rgb(34, 34, 34); font-family: system-ui, -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; text-align: justify; line-height: 1.75em; visibility: visible; box-sizing: border-box !important;'><br style='outline: 0px; max-width: 100%; visibility: visible; box-sizing: border-box !important;'></p><p style='outline: 0px; max-width: 100%; clear: both; min-height: 1em; color: rgb(34, 34, 34); font-family: system-ui, -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; text-align: justify; line-height: 1.75em; visibility: visible; box-sizing: border-box !important;'><span style='outline: 0px; max-width: 100%; font-size: 16px; visibility: visible; box-sizing: border-box !important;'>如您有其他任何关于陕西一码通的疑问，都可以随时拨打电话咨询，工作人员24小时在线；如出现电话无法接通的情况，可以稍作等待后再次拨打。</span></p><p style='outline: 0px; max-width: 100%; clear: both; min-height: 1em; color: rgb(34, 34, 34); font-family: system-ui, -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; text-align: justify; 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box-sizing: border-box !important;'><section style='max-width: 100%; outline: 0px; letter-spacing: 0.544px; min-height: 1em; box-sizing: border-box !important;'><section style='text-align: right; margin-top: 10px; margin-bottom: 10px; max-width: 100%; box-sizing: border-box; outline: 0px; letter-spacing: 0.544px; line-height: 3em;'><section style='max-width: 100%; box-sizing: border-box; outline: 0px; display: inline-block; width: 645px; height: 2px; vertical-align: top; overflow: hidden; background-position: 50% 50%; background-repeat: no-repeat; background-size: cover; background-attachment: scroll;'><font size="1" style='' face="微软雅黑"><br style='max-width: 100%; outline: 0px; box-sizing: border-box !important;'></font></section></section><section style='margin-top: 10px; margin-bottom: 10px; max-width: 100%; box-sizing: border-box; outline: 0px; letter-spacing: 0.544px; text-align: center; line-height: 3em;'><span style='max-width: 100%; outline: 0px; color: rgb(136, 136, 136); letter-spacing: 0.544px; text-align: right; box-sizing: border-box !important;'><font size="1" face="微软雅黑"> </font></span></section></section></section></section></section></section></section></section></section></section></section></section></section></section></section></section></section></section></section></section></section><section style='text-align: right; color: rgb(51, 51, 51); text-indent: 0em; max-width: 100%; widows: 1; box-sizing: border-box !important;'><font size="1" style='' face="微软雅黑"><span style='color: rgb(136, 136, 136); letter-spacing: 1px; text-indent: 0em;'>（来源：</span><span style='letter-spacing: 1px; text-align: right; text-indent: 2em; widows: 2; color: rgb(136, 136, 136);'><span style='letter-spacing: normal; text-align: justify; text-indent: 0px; caret-color: rgb(34, 34, 34);'>西部网）</span></span></font></section><section style='text-align: center; color: rgb(51, 51, 51); text-indent: 0em; max-width: 100%; widows: 1; box-sizing: border-box !important;'><img src="https://www.yewn.cn/data/attachment/forum/202208/30/095340co4a5484844w4ul7.jpg"></section><section style='color: rgb(51, 51, 51); font-family: mp-quote, -apple-system-font, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; font-size: 17px; text-indent: 0em; max-width: 100%; text-align: center; widows: 1; box-sizing: border-box !important;'><span style='color: rgb(136, 136, 136); font-family: -apple-system, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; font-size: 12px; letter-spacing: 1px; text-indent: 0em;'></span></section><section style='color: rgb(51, 51, 51); font-family: mp-quote, -apple-system-font, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; font-size: 17px; text-indent: 0em; max-width: 100%; text-align: center; widows: 1; box-sizing: border-box !important;'><br></section></div> 好的，谢谢，学习了 好的，谢谢知道了 好的，谢谢分享！ 现在就是吃棉签测核酸喷酒精戴口罩 李章.LV7县丞
13楼
个人认为挺合理的，你只是采样了，并不代表你安全了。谁知道你这两天接触了没有。
盼望疫情早日结束 感谢告知目前一切正常 这个好，有用处 知道了，谢谢提醒。
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