渭南女子44元团购餐吃出苍蝇，商家拒绝赔偿！法院：退款，赔偿400元
<div class="wx_rich_media_content" id="jsWxContainer"><section data-role="outer" style='background-color: rgb(255, 250, 235); box-sizing: border-box;' data-tplid="177105" data-pm-slice="0 0 []" data-mp-plugin="96weixin"><section><section data-role="paragraph"><p style='text-align: center;'><br></p><p><span leaf=""></span></p></section><section data-tools="135编辑器" data-id="174027" data-width="94%" style='width: 94%;flex: 0 0 94%;margin-left: auto;margin-right: auto;box-sizing:border-box;max-width:94% !important;'><section style='margin: 10px auto;'><section style='background-color: #ffffff;padding: 15px;box-sizing: border-box;border-style: none;border-width: 0px;border-color: #bfe7ff;'><section style='text-align: justify; line-height: 1.75em; letter-spacing: 1.5px; color: rgb(51, 51, 51); background-color: transparent;'><section><section style='line-height: 2;letter-spacing: 2px;' data-autoskip="1"><p style='line-height: 2.5; text-indent: 2em;'><span style='text-decoration-style: solid; text-decoration-color: rgb(51, 51, 51); font-size: 16px; font-family: mp-quote, -apple-system-font, BlinkMacSystemFont, Arial, sans-serif;'><span leaf="">外出就餐，食品安全是底线保障。近日，大荔法院立案庭成功调解一起餐饮食品安全纠纷案件，针对消费者就餐菜品出现异物、商家拒不妥善赔偿的问题，通过释法明理促成双方达成一致，既维护了消费者的合法权益，也对餐饮经营者敲响食品安全警钟。</span></span></p><p style='line-height: 2.5; text-indent: 2em;'><span style='text-decoration-style: solid; text-decoration-color: rgb(51, 51, 51); font-size: 16px; font-family: mp-quote, -apple-system-font, BlinkMacSystemFont, Arial, sans-serif;'><span leaf="">2026年9月3日，原告李某通过抖音平台团购了一份被告饭店价值44元的套餐，并于当日去店内核销就餐。就餐过程中，李某发现菜品内有苍蝇，食品卫生状况严重不达标。李某与餐馆经营者沟通，提出退款及合理赔偿请求，商家认为属于偶然疏忽、拒绝承担相应赔偿责任，协商陷入僵局，李某遂向市场监督管理局投诉举报，经调解后仍未达成一致意见。李某维权碰壁、倍感憋屈，最终将商家诉至法院。</span></span></p><p style='line-height: 2.5; text-indent: 2em;'><span style='text-decoration-style: solid; text-decoration-color: rgb(51, 51, 51); font-size: 16px; font-family: mp-quote, -apple-system-font, BlinkMacSystemFont, Arial, sans-serif;'><span leaf="">立案法官在收到案件后，秉持“民生无小事”的理念，迅速梳理案件事实，核实消费者留存的现场照片、消费凭证以及市场监督管理出具的终止调解决定书，认为案涉标的额虽小，但事关老百姓“舌尖上的安全”，当即通过电话联系被告开展调解工作，兼顾情理与法理，耐心疏导沟通，最终商家充分认识到自身经营过错，当场全额退款，并支付400元赔偿金，双方纠纷在诉前得到圆满化解。</span></span></p><section><section style='text-align:center;' nodeleaf=""><span class="wxart_image" wx-style='display:inline-block;vertical-align: baseline;width: 100%;box-sizing:border-box;max-width:100% !important;'></span></section></section><p style='text-align: center; line-height: 2.5; text-indent: 0em;'><span leaf="">（本案图片）</span></p></section></section></section></section></section></section><section data-tools="135编辑器" data-id="176027"><section style='width: 94%; flex: 0 0 94%; margin-right: auto; margin-bottom: 15px; margin-left: auto; box-sizing: border-box; max-width: 94% !important;'><section style='margin: 10px auto;display: flex;justify-content: center;align-items: center;'><section style='width: 100%;max-width: 100% !important;box-sizing:border-box;' data-width="100%"><section style='background: linear-gradient(to right, #fffaeb, #ffeac7);padding: 8px 25px;border-radius: 0px 25px 25px 0px;box-sizing: border-box;' data-ignore-dm="text-bg-gradient"><section style='font-size: 18px; color: rgb(158, 69, 9);'><span style='letter-spacing: 1.5px;'><strong data-ignore-dm="low-contrast" data-brushtype="text"><span leaf="">法官说法：</span></strong></span></section></section></section></section></section></section><section data-tools="135编辑器" data-id="174027" data-width="94%" style='width: 94%;flex: 0 0 94%;margin-left: auto;margin-right: auto;box-sizing:border-box;max-width:94% !important;'><section style='margin: 10px auto;'><section style='background-color: #ffffff;padding: 15px;box-sizing: border-box;border-style: none;border-width: 0px;border-color: #bfe7ff;'><section style='text-align: justify; line-height: 1.75em; letter-spacing: 1.5px; color: rgb(51, 51, 51); background-color: transparent;'><section><section style='line-height: 2;letter-spacing: 2px;' data-autoskip="1"><p style='text-indent: 2em; line-height: 2.5;'><span style='text-decoration-style: solid; text-decoration-color: rgb(51, 51, 51); font-size: 16px; font-family: mp-quote, -apple-system-font, BlinkMacSystemFont, Arial, sans-serif;'><span leaf="">根据《</span><span data-text="true"><span leaf="" style='text-decoration-style: solid; text-decoration-color: rgb(51, 51, 51);'>中华人民共和国食品安全法</span></span><span data-text="true"><span leaf="" style='text-decoration-style: solid; text-decoration-color: rgb(51, 51, 51);'>》第148条，消费者因不符合食品安全标准的食品受到损害的，可以向经营者要求赔偿损失。还可以向经营者要求支付价款十倍或者损失三倍的赔偿金；增加赔偿的金额不足一千元的，为一千元。</span></span></span></p><p style='text-indent: 2em; line-height: 2.5;'><span style='text-decoration-style: solid; text-decoration-color: rgb(51, 51, 51); font-size: 16px; font-family: mp-quote, -apple-system-font, BlinkMacSystemFont, Arial, sans-serif;'><span leaf="">食品安全是民生底线，更是法定责任。餐饮经营者作为食品安全第一责任人，务必紧绷食品安全之弦，严格把控食材处理、菜品加工、后厨环境卫生等各环节，杜绝菜品混入异物、污秽不洁等问题，为消费者提供安全、卫生的餐饮服务。在此提醒广大消费者，在外就餐遭遇食品安全问题时，切勿私下争执冲突，应第一时间留存证据，优先与商家协商处理；协商不成的，可向市场监督管理部门投诉，或通过诉讼途径依法维权，坚决捍卫自身合法权益与餐桌安全。</span></span></p></section></section></section></section></section></section><section><section style='letter-spacing: 2px; color: rgb(38, 38, 38); text-indent: 0em; word-break: break-all; text-align: center; line-height: 2em; box-sizing: border-box;' data-autoskip="1"><p style='line-height: 27.2px;'><span leaf=""><br></span></p></section></section></section></section><section data-role="outer" data-pm-slice="0 0 []" data-mp-plugin="96weixin"><section data-role="paragraph"><section data-role="outer" data-pm-slice="0 0 []" data-mp-plugin="96weixin"><section data-role="paragraph" data-pm-slice="5 13 [" para",{"tagname":"section","attributes":{"data-role":"outer","label":"edit="" by="" 135editor","style":","data-pm-slice":"0="" 0="" []"},"namespaceuri":"http:="" www.w3.org="" 1999="" xhtml"},"para",{"tagname":"section","attributes":{"data-role":"outer","label":"edit="" 135editor","data-pm-slice":"0="" xhtml"}]"="" data-nest-level="3"><section style='-webkit-tap-highlight-color: rgba(0, 0, 0, 0); margin-top: 16px; outline: 0px; letter-spacing: 0.544px; text-indent: 0em; text-align: center; cursor: text; color: rgb(51, 51, 51); caret-color: rgb(219, 0, 0); visibility: visible; max-width: 100%; max-inline-size: 100%; font-family: system-ui, -apple-system, BlinkMacSystemFont, Arial, sans-serif; box-sizing: border-box !important;' data-pm-slice="3 11 []" data-nest-level="4"><section data-role="paragraph" data-nest-level="3"><section style='-webkit-tap-highlight-color: rgba(0, 0, 0, 0); margin-top: 16px; outline: 0px; letter-spacing: 0.544px; text-indent: 0em; cursor: text; visibility: visible; max-width: 100%; max-inline-size: 100%; box-sizing: border-box !important;' data-pm-slice="3 11 []" data-nest-level="4">来源：大荔法院<br></section><h1 style='margin-bottom: 14px; font-size: 22px; font-family: "PingFang SC", system-ui, -apple-system, BlinkMacSystemFont, "Helvetica Neue", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; caret-color: rgb(255, 0, 0); letter-spacing: 0.578px; outline: 0px; line-height: 1.4;'><img src="https://www.yewn.cn/data/attachment/forum/202608/19/114708byed1xtxdsuk5666.png"></h1></section></section></section></section></section></section><p style='display: none;'><mp-style-type data-value="3"></mp-style-type></p></div> 确实挺恶心的，吃饭吃到苍蝇。 食品安全大于天！
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